Ratings based on 90 Verified Reviews
4.7 Room cleanliness
4.7 Service & staff
4.6 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
by A verified traveler
Lovely hotel. Super staff
Posted 15 Jun 2024 on HotelsThis is an excellent hotel, with very helpful and friendly staff in both the reception and restaurant.
The fine dining was world class and every dish was a flavour and taste bomb
Comment from Hotel Management
20 Jun 2024 by Jean-Marc Bourgeois, Hotel Management
Dear Paul, Thank you for your wonderful comment. It's a pleasuer to have welcoming you and we hope to seeing you again for a next stay in our region. Kind regards,
by A verified traveler
Great stay in Chavignol, Sancerre
Posted 2 May 2024 on HotelsVery modern, pretty room and well appointed overlooking rooftops and vineyards. Samantha at the front desk was very efficient, warm and professional. The hotel is in a great location for exploring the many wineries in the Sancerre area.
Comment from Hotel Management
4 May 2024 by Jean-Marc Bourgeois, Hotel Management
Good evening, Thank you very much for your wonderful comment. It's a pleasure to read compliments like yours! We really hope to wecloming you again in our beautiful region. Kind regards,
by A verified traveler
The perfect hotel experience
Posted 30 Sep 2023 on HotelsThis a very good hotel. We had a lovely, spacious room, The bathroom was good and sotlessly clean. From our first contact with the charming young woman on reception, every member of the staff team were friendly, helpful, and gave time to one. We had a fine meal, and, of course, superb wines. We have stayed before, and will, almost certainly again.
Comment from Hotel Management
3 Oct 2023 by Jean-Marc Bourgeois, Hotel Management
Dear Anthony,It is a real pleasure to read you and to know that you loved the restaurant, the room, the family wines and our staff ! I am going to share your feedback with the entire team.Thank you for taking the time to share us your feedback about our hotel.I hope to welcome you again in our vineyard for another occasion,Sincerely,Jean-Marc Bourgeois
by A verified traveler
Posted 16 Sep 2023
It’s a charming stop in a small village. A bit old-school inside but it’s part of the charm. We were disappointed that despite staying there, they couldn’t just fit us in (two people) to the family’s wine tour in the morning.
Comment from Hotel Management
19 Sep 2023 by Jean-Marc Bourgeois, Hotel Management
Dear guest,It is a real pleasure to read you and to know that you loved the service, the room, and our staff ! I am sorry that you could not set a guided Tour with the DomainIndeed, it is better to book it in avance, as some Tours are privatized, and others are fully booked if you do not book anything before coming. I am going to share your feedback with the entire team.Thank you for taking the time to share us your feedback about our hotel.I hope to welcome you again in our vineyard for another occasion,Sincerely,Jean-Marc Bourgeois
by A verified traveler
Fantastic Restaurant
Posted 2 Apr 2023 on HotelsFriendly family hotel with a Fantastic restaurant
Comment from Hotel Management
5 Apr 2023 by Jean-Marc Bourgeois, Hotel Management
Dear Mr Dawn,Thank you for taking the time to share us your feedback about our Hotel-Restaurant Famille Bourgeois.I am glad to read that you enjoyed your stay among us, and in particular the welcoming staff and your dinner.I am going to share your feedback with the entire team.Hoping to welcome you again in our vineyard,Best regards,Jean-Marc Bourgeois
by A verified traveler
Ok
Posted 7 Feb 2023 on HotelsThe property was pleasant and seemingly well-maintained. The bed was fine, and the water pressure in my room was great, however, one member of my team had only a bathtub which was very disappointing. That alone is an issue for our crew so I doubt we would go back.
The parking is either on the street or a 2-minute walk up a dark narrow road to an open parking lot. Not ideal at night.
Comment from Hotel Management
8 Feb 2023 by Jean-Marc Bourgeois, Hotel Management
Dear Sir,Thank you for taking the time to share us your feedback about our Hotel-Restaurant Famille Bourgeois.I am sincerely sorry to read that you were disappointed because one person of your group had a bathtub. When the reservation is made directly with us, we automatically ask the preferences of our guest, as some people prefer bathtubs and others shower. As you made your reservation via hotels.com with no preference precisions and no phone number, we did not have the possibility to contact you... Please be informed that we have 6 rooms with a shower and 6 rooms with a bathtub, so we could have easily please you.Do not hesitate to share your preferences and we will be able to choose the best rooms for you.Hoping to welcome you again in our vineyard to make your spend a better stay,Best regards,Jean-Marc Bourgeois
by A verified traveler
Posted 11 May 2022
Truly wonderful place to stay. Staff and service are excellent. The room we stayed in was very comfortable, clean, and perfect for aquiet peaceful rest. The restaurant is not to be missed.
Comment from Hotel Management
12 May 2022 by Jean-Marc Bourgeois, Hotel Management
Dear Guest,
Thank you for sharing us your feedback about our Hotel-Restaurant La Côte des Monts-damnés Famille Bourgeois.
I am glad to read that you loved your stay here, and in particular the service, the location, our staff and the room. Thank you for your feedback about my cuisine !
I am going to share your feedback with the entire team.
Hoping to welcome you again in our vineyard,
Best regards,
Jean-Marc Bourgeois
by A verified traveler from Middleton
Posted 23 Oct 2021
Excellent service! And absolutely receptive to tentative French speakers !
by A verified traveler
Great Stay and Dinner in Wine Country
Posted 16 Sep 2021 on HotelsExcellent stay at the hotel restaurant on my honeymoon. Received great service from the staff as an American couple. The type of hotel to stay at if you would like to eat dinner and breakfast on site. The restaurant was excellent. Location is in the village of Chavignol, a few minutes outside of the town of Sancerre. Rooms were comfortable but not luxurious.
by A verified traveler
Posted 30 Jul 2021