Ratings based on 447 Verified Reviews
4.8 Room cleanliness
4.6 Service & staff
4.7 Room comfort
4.8 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 2 Jan 2025
by A verified traveler
Posted 28 Dec 2024
Excellent
Comment from Hotel Management
2 Jan 2025 by Hotel Catalonia Donosti , Hotel Management
Dear Fernando,We appreciate your rate about your experience in our hotel.Best Regards
by A verified traveler
Posted 16 Dec 2024
Our stay was excellent. We were celebrating a life event and they went above and beyond to deliver champagne to the room, upgrade our room, and help us troubleshoot receiving our tickets for a soccer game. The staff went above and beyond and we were so grateful to them for making our experience incredible.
Comment from Hotel Management
19 Dec 2024 by Hotel Catalonia Donosti , Hotel Management
Dear Samantha,We highly appreciate your review about your experience in our hotel.Best Regards
by A verified traveler
Posted 14 Dec 2024
Great location, we walked everywhere. Hotel staff is friendly and knowledgeable. Soa was very nice.
Comment from Hotel Management
19 Dec 2024 by Hotel Catalonia Donosti , Hotel Management
Dear Vitaly,We highly appreciate your comment about your experience in our hotel.Best Regards
by A verified traveler
Posted 6 Dec 2024
Great hotel with super helpful staff! It was very clean with a high end feel. Staff were eager to find us an open room when we asked for early check in. They were also available for any assistance we needed including booking restaurant reservations.
Comment from Hotel Management
10 Dec 2024 by Hotel Catalonia Donosti , Hotel Management
Dear Noah,We highly appreciate your comment about your experience in our hotel.Best Regards
by A verified traveler
Posted 30 Nov 2024
Great hotel and a great city for sight seeing. Seaside carnival for Christmas, beautiful Cathedral within walking distance. Futbol fans entertaining to watch in side walk cafes
Comment from Hotel Management
1 Dec 2024 by Hotel Catalonia Donosti , Hotel Management
Dear Natalie,We highly appreciate your comment about your last stay.Best Wishes
by A verified traveler
Posted 30 Nov 2024
Excellent location for exploring San Sebastian! Most things are within a 20 minute walk. The hotel itself is very clean and feels top notch.
Comment from Hotel Management
1 Dec 2024 by Hotel Catalonia Donosti , Hotel Management
Dear Timothy,We appreciate your rate about your stay in our hotel.Kind Regards
by A verified traveler
Posted 29 Nov 2024
Enjoyed this hotel and staff very much! Wonderful experience! Would stay here again without hesitation.
Comment from Hotel Management
1 Dec 2024 by Hotel Catalonia Donosti , Hotel Management
Dear Kristen,We highly appreciate your comment about your stay.Kind Regards
by A verified traveler
Posted 26 Nov 2024
Really enjoyed my time at this hotel. Very friendly staff and a good size room great views across the city and comfortable bedding.
Whilst we really enjoyed in-house breakfast, our only criticism was the room service menu. Quality of the food was disappointing considering how great the food of San Sebastián is.
In particular the pasta was very bland and overcooked. Strongly advise going out for food at night. It wasn’t a big deal to us we just went out and chose something else - we tried in house menu twice but the pizza was also disappointing. This is the only thing I felt needed improvement. Will stay here again next time, without question.
Comment from Hotel Management
1 Dec 2024 by Hotel Catalonia Donosti , Hotel Management
Dear Jesse,We appreciate your review about your experience in our hotel.We take note about your comments and we will try to improve it.Best Regards
by A verified traveler
Posted 12 Nov 2024
Absolutely perfect hotel for exploring San Sebastián. Great facilities, beautiful rooms and easy stroll to the Old Town.
Comment from Hotel Management
12 Nov 2024 by Hotel Catalonia Donosti , Hotel Management
Dear Rhian,We highly appreciate your rate and your comment about your experience in our hotel.Best Regards
