Ratings based on 495 Verified Reviews
4.6 Room cleanliness
4.5 Service & staff
4.5 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 25 Nov 2024
Comment from Hotel Management
26 Nov 2024 by Thank you, Hotel Management
Thank you very much for your evaluationBest regardsCasual de las Olas
by A verified traveler from Seattle
Posted 10 Nov 2024
Comment from Hotel Management
26 Nov 2024 by Thank you, Hotel Management
Thank you very much for your evaluationBest regardsCasual de las Olas
by A verified traveler
Posted 25 Sep 2024
Breakfast was great, room was spacious, easy walk to the centre of town, parking lot across the street.
Comment from Hotel Management
5 Oct 2024 by Casual de las Olas, Hotel Management
Thank you Nathan, we are gladd you enjoyed your stay at the hotel.
by A verified traveler
Posted 23 Sep 2024
Muy grata experiencia. Excelente ubicación, habitación muy amplia, linda vista. El staff es muy amable y profesional. Muy recomendable!!
Comment from Hotel Management
23 Sep 2024 by Casual de las Olas, Hotel Management
Gracias por tu reseña Fernando, ha sido un placer recibirte, esperamos vuelvas pronto, un saludo.
by A verified traveler
Posted 30 Aug 2024
Comment from Hotel Management
30 Aug 2024 by Recepción, Hotel Management
Hello Ayleen, thank you so much for your review, we are glad you enjoyed your stay at the hotel, see you next time!Casual de las Olas
by A verified traveler
Posted 7 Aug 2024 on Hotels
Comment from Hotel Management
9 Aug 2024 by Thanks, Hotel Management
Hello NickThank you for ratingCasual de las Olas
by A verified traveler
Good location and very comfortable rooms
Posted 5 Aug 2024 on HotelsOur room was very large and the bed comfortable. We had a balcony but I don’t think many other rooms did. The breakfast had a good selection and all the staff were very friendly. It was a 20 min walk into the old town but there were lots of facilities nearby. The bus stop outside took us straight to Ondarerra.
Comment from Hotel Management
5 Aug 2024 by Erik, Hotel Management
We are so happy that your stay was so pleasant in our hotel. Thanks for the review and we hope to see you back. Have a great day.
by A verified traveler
Posted 1 Aug 2024 on Hotels
Great place to stay and relax. Wonderful friendly staff and great breakfast. Very clean and looking to meet all your needs.
Comment from Hotel Management
2 Aug 2024 by thank you, Hotel Management
Good morningThank you for taking the time to write this reviewThank you very much for your comments, we are glad that you enjoyed your stayBest regards
by A verified traveler
Posted 30 Jul 2024
They had a ventilation problem. The room smell was terrible
Comment from Hotel Management
2 Aug 2024 by Thank you, Hotel Management
Good morningThank you for taking the time to write this reviewWe are sorry that you did not like your stay and it is now up to maintenance to find a solution to the bad smell in your room. It is something that has happened to us before, but we take all our clients' comments into account to improveBest regardsCasual de las Olas
by A verified traveler
Posted 29 Jul 2024
Very nice
Comment from Hotel Management
30 Jul 2024 by thank you, Hotel Management
Good afternoonThank you for your comments, we are glad that you liked the hotelBest regards
