Ratings based on 30 Verified Reviews
3.7 Room cleanliness
3.9 Service & staff
3.6 Room comfort
3.4 Hotel condition
Expedia Verified Reviews
by A verified traveler
Worth staying
Posted 24 Aug 2018 on HotelsNice big room, clean. Nice lady running it. Breakfast was great
by Sharon
Limited free WiFi
Posted 23 Sep 2017 on HotelsWiFi didn't work in our room. We had to find somewhere downstairs to sit and use it.. funny enough it also worked brilliantly over the road at the bus stop.
Comment from Hotel Management
4 Oct 2017
GOOD AFTERNOON
WE HAVE SOLVED THIS PROBLEM AND NOW YOU CAN HAVE WIFI WITH VERY GOOD SIGNAL
THANK YOU
Recommended
for Everyoneby A verified traveler from london
Excellent for budget visit to San Sebastián
Posted 31 Aug 2017Great location high above the town. Room was comfortable, large and clean with lovely sea view. Bus from outside hotel has you in town centre in about 15mins. Free parking and friendly staff. Highly recommended
Comment from Hotel Management
4 Oct 2017 by XABIER, Hotel Management
THANK YOU TO RECOMMENDED OUR HOTEL
by A verified traveler
Posted 15 Nov 2016 on Hotels
Nice breakfast, beautiful view, quiet, nice staff, easy and free parking. Cozy :)
by A verified traveler
Amazing Stay
Posted 16 Oct 2016 on HotelsFront office staff Sonya and Isatcha were very helpful, friendly, and warm. The hotel is located away from the city center and you would have to take a bus to get there. However, bus #16 stops right in front of the hotel and has stops at the beach, restaurants, and old town where all the pintxos bars are.
There are 3 residence dogs which we did not expect. My travel companion is allergic to dogs so whenever we hung out in the lobby to access our wifi, she would walk out of there having difficulty breathing.
One other thing was the weak wifi reception from room 12.
I highly recommend this hotel for location, hotel amenities, and a great staff.
by A verified traveler
Posted 15 Oct 2016 on Hotels
The place was not a three star hotel as advertised when booking. When you arrive it is actually a 2 star pension on the door and you can tell. The room is very small. The bed was very uncomfortable (could feel the springs). Could hear noise from the other rooms, very thin walls, There is no climate control (A/C). They say no pets on web, but are greeted by employee or owners dog. Saw different dogs during our stay and the place smells of dog. If you are allergic stay away from here. Very far from town, nothing in this area. There is a bus stop in front of the hotel that stops by every half hour. Can take a taxi back from town for about 10.00-15.00 Euros.
Recommended
for Everyoneby A verified traveler
Posted 10 Oct 2016
Small but what we needed! No complaints. There was a small alcove around the corner from our room that we took advantage of as well, being as we are traveling with our 1-yr old son.
Recommended
for Everyoneby A verified traveler
Value for money family run hotel.
Posted 19 Aug 2016Very helpful staff; clean and tidy rooms. Convenient & regular bus service to the town and beach right outside the hotel. Car park, restaurant and bar on site.
by Ann from Marietta, GA
Be aware it has no elevator
Posted 18 Jul 2016 on HotelsThe room was small but adequate. It could have used a good cleaning in the corners. It had wonderful views of the bay. It is a quaint old hotel managed by a friendly and helpful family. No elevator.
by Dongsun from Liverpool
Good stay- kind people - beautiful View-
Posted 13 Jul 2016 on HotelsIt was good. we had a car so it was easy to go up the hill but if you don't have a car you will have to use the bus because it's in the hills and it will be quite a walk up to hotel.
Luckily, bus station is right next to hotel. During our stay wi-fi didn't work in our room and I wasn't sure why but it didn't matter much really cuz we were not here for wifi. Wi-Fi was strong in reception and probably if they fix it you should bee okay. Staff are very nice as well.
