Ratings based on 358 Verified Reviews

4.6 out of 5
100% of guests recommend
4.7 Room cleanliness
4.6 Service & staff
4.5 Room comfort
4.6 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler

Posted 6 Dec 2024
Comment from Hotel Management
6 Dec 2024 by Departamento de recepción, Hotel Management
Le agradecemos enormemente que haya elegido nuestro hotel para su visita a la ciudad, el tiempo empleado en valorarnos y su reseña. Nos alegra saber que disfrutó durante su estancia con nosotros y tomamos nota de sus comentarios. Esperamos volver a verla muy pronto! Un saludo,
5 out of 5
by A verified traveler

Posted 4 Dec 2024
Comment from Hotel Management
6 Dec 2024 by Departamento de recepción, Hotel Management
Estimada Mayra,De parte de todo el equipo del Hotel Victoria By Intelier queremos darle las gracias por la magnífica opinión que ha escrito sobre nosotros tras su visita.Nos encanta saber que le gustó tanto la ubicación, como la habitación y sobre todo la atención recibida por parte de nuestro equipo, al que ya hemos hecho llegar este comentario.
4 out of 5
by A verified traveler

Posted 27 Nov 2024
Comment from Hotel Management
28 Nov 2024 by Departamento de recepción, Hotel Management
Estimado Mats, Muchas gracias por realizar una valoración. Compartiremos con el personal sus impresiones para seguir mejorando nuestros servicio, Esperamos volver a verles pronto, ya sea en nuestro hotel como en otros de nuestros hoteles Intelier.Cordialmente,
5 out of 5
by A verified traveler

Posted 12 Nov 2024
Location of the property was very convenient to be able to walk to the water and the old town. Our room and the whole hotel was very clean. The receptionist was super helpful.
Comment from Hotel Management
12 Nov 2024 by Reception Department, Hotel Management
Thank you very much for choosing our hotel for your visit to the city, for taking the time to rate us and for your review. We are glad to know that you enjoyed your stay with us and we take note of your comments. We hope to see you again very soon! Best regards,
4 out of 5
by A verified traveler

Posted 26 Oct 2024
A 3 minute walk to La Concha beach. Pleasantly off the beaten path in a quiet location, but still close to everything. Had a car & parked it across the street in Garaje Norte for 25€ per day. Room was clean & bed comfortable.
Comment from Hotel Management
27 Oct 2024 by Hotel Victoria, Hotel Management
Dear Colleen, Thank you very much for your review. We will share with the staff your impressions to continue improving our service. We hope to see you again soon, either in our hotel or in other Intelier hotels.
5 out of 5
by A verified traveler

Posted 20 Oct 2024
A fantastically located hotel. Beautifully appointed. Staff were extremely helpful.
Comment from Hotel Management
20 Oct 2024 by Reception Department, Hotel Management
Dear Maree, Thank you very much for your review. We will share with the staff your impressions to continue improving our service. We hope to see you again soon, either in our hotel or in other Intelier hotels. Best regards,
5 out of 5
by A verified traveler

Posted 1 Oct 2024
We stayed here for two nights and were very pleased with this hotel. Our room was clean, staff were friendly and helpful and such a wonderful location! This hotel was lovely, quiet, beach is located 5 mins away and we would stay here again.
Comment from Hotel Management
1 Oct 2024 by Departamento de recepción, Hotel Management
Best regards,Dear Yuka, Thank you very much for taking the time to write this review. We are glad to know that you liked the hotel.We hope to see you again soon, either at our hotel or at one of our other Intelier hotels.
4 out of 5
by A verified traveler

Posted 12 Sep 2024
Hotel is in a great location close to the beach and 10 minute walk to downtown area with shopping and restaurants. Only downside the breakfast isn’t that great and no hotel bar but there are so many options close by in the area it not required to have.
Comment from Hotel Management
15 Sep 2024 by Hotel Victoria, Hotel Management
On behalf of the entire team of Hotel Victoria By Intelier we would like to thank you for the great opinion you have written about us after your visit.We are delighted to know that you liked the location, the room and especially the attention received from our team, to whom we have already forwarded this comment.
5 out of 5
by A verified traveler

Posted 1 Sep 2024
Comment from Hotel Management
2 Sep 2024 by Hotel Victoria, Hotel Management
Estimada Monica, Muchas gracias por tomarse el tiempo de escribir esta reseña. Nos alegra saber que el hotel fue de su agrado.Esperamos volver a verles pronto, ya sea en nuestro hotel como en otros de nuestros hoteles Intelier.
4 out of 5
by A verified traveler

Posted 26 Aug 2024
Good location, great service
Comment from Hotel Management
26 Aug 2024 by Hotel Victoria, Hotel Management
Dear guest, Thank you very much for such a generous review and for the time you took to reflect on your stay. We will share with the staff your impressions and hope to see you again in the near future, San Sebastian is always a good idea!