Ratings based on 842 Verified Reviews
4.3 Room cleanliness
4.0 Service & staff
3.9 Room comfort
3.8 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 16 Sep 2024
Great staff cool town
Comment from Hotel Management
18 Sep 2024 by Hotel San Sebastian Orly Affliated By Melia Team, Hotel Management
Dear Mark,Thank you very much for this kind review of your recent stay. We're delighted to hear that you found our team to be helpful and that you enjoyed the vibrancy of our town. It's wonderful to know that the cleanliness of your room met your expectations and contributed to a pleasant stay. We strive to maintain our hotel to the highest standards, so it's heartening to receive such positive feedback.We look forward to seeing you again soon.Best regards, THotel San Sebastian Orly Affliated By Melia Team
by A verified traveler
Posted 15 Sep 2024
by A verified traveler
Posted 12 Sep 2024
by A verified traveler
Posted 11 Sep 2024
by A verified traveler
Posted 8 Sep 2024
by A verified traveler
Posted 26 Aug 2024
Personal muy amable
Comment from Hotel Management
28 Aug 2024 by Manager, Hotel Management
Estimado José Luis,Nos complace saber que destaca la amabilidad de nuestro personal y la limpieza de su habitación. Es gratificante que nuestros esfuerzos para ofrecer un servicio de calidad sean reconocidos y apreciados. Lamentamos que no haya mencionado otros aspectos de su estancia, ya que siempre aspiramos a mejorar en todos los servicios que ofrecemos.Sería un placer que nos honrara nuevamente con su presencia en un futuro próximo. Atentamente,Hotel San Sebastian Orly Affliated By Melia Team
by A verified traveler
Posted 21 Aug 2024
by A verified traveler
Posted 9 Aug 2024
by A verified traveler
Posted 4 Aug 2024
This hotel was ideal for our San Sebastián vacation. We were only 1 minute from the beach, and about 15 minutes from all of the famous pintxo places. Staff were nice and they left out free soda and water for guests when they returned to the building. We didn't have breakfast at the hotel, but the cafes nearby are good.
Comment from Hotel Management
7 Aug 2024 by Hotel San Sebastian Orly Affliated By Melia Team, Hotel Management
Dear Akiko,Thank you very much for your kind review. It's delightful to hear that our proximity to La Concha beach enhanced your stay, and that our team's attentive service added to your positive experience. Your appreciation for the complimentary beverages provided by our staff is most encouraging. While you didn't partake in our breakfast buffet, we're glad nearby cafes offered satisfying alternatives.It would be a pleasure to welcome you back. Best wishes,Hotel San Sebastian Orly Affliated By Melia Team
by A verified traveler
Posted 26 Jul 2024
