Ratings based on 1,003 Verified Reviews
4.2 Room cleanliness
4.3 Service & staff
4.0 Room comfort
3.8 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 13 Nov 2024
Comment from Hotel Management
20 Nov 2024 by Rodrigo Rivas - Customer Service, Hotel Management
With great pleasure, we have received your kind comments about your stay at our hotel. Your feedback fills us with gratitude and inspires us to keep improving every day.It has been an honor to be part of your journey and contribute to making it special. Your recognition means a lot to all of us here at the hotel.We sincerely hope to have the privilege of welcoming you again in the future and exceeding your expectations once more.We sincerely thank you for choosing our hotel and for sharing your experience with us.Regards,
by A verified traveler
Posted 12 Nov 2024
The Air Conditioning units may need some work, although weather humidity levels wasn't helping. Also there are ongoing renovations which makes construction noise understandable. Nevertheless, awesome people, very very friendly, always prompt to help, courteous, in sum the experience was excellent. I look forward to stay in same property again.
Comment from Hotel Management
20 Nov 2024 by Rodrigo Rivas - Customer Service, Hotel Management
With great pleasure, we have received your kind comments about your stay at our hotel. Your feedback fills us with gratitude and inspires us to keep improving every day.It has been an honor to be part of your journey and contribute to making it special. Your recognition means a lot to all of us here at the hotel.We sincerely hope to have the privilege of welcoming you again in the future and exceeding your expectations once more.We sincerely thank you for choosing our hotel and for sharing your experience with us.Regards,
by A verified traveler
Posted 7 Nov 2024
Value for money
Comment from Hotel Management
10 Nov 2024 by Rodrigo Rivas, Hotel Management
Agradecemos sus amables comentarios sobre su reciente estancia en nuestro hotel. Queremos que sepa que hemos tomado muy en serio su retroalimentación y que estamos trabajando arduamente para evitar este tipo de incidentes. Su opinión nos motiva a seguir esforzándonos para brindarle experiencias memorables en el futuro. Esperamos tener pronto la oportunidad de atenderle nuevamente y superar sus expectativas.Atentamente,
by A verified traveler
Posted 30 Oct 2024
This hotel needs cleaner carpets and better AC units
Comment from Hotel Management
5 Nov 2024 by Rodrigo Rivas - Customer service , Hotel Management
Es con gran placer que recibimos sus amables comentarios sobre su estancia en nuestro hotel. Su feedback nos llena de gratitud y nos inspira a seguir mejorando cada día.Ha sido un honor haber sido parte de su viaje y contribuir a hacerlo especial. Su reconocimiento significa mucho para todos nosotros aquí en el hotel.Esperamos sinceramente tener el privilegio de darle la bienvenida nuevamente en el futuro y superar sus expectativas una vez más.Le agradecemos sinceramente por elegir nuestro hotel y por compartir su experiencia con nosotros.Saludos,
by A verified traveler
Posted 6 Oct 2024
iendo el personal del front desk muy amables el resto igual limpia las habitacionrs
Comment from Hotel Management
8 Oct 2024 by Rodrigo Rivas - Customer service, Hotel Management
Es con gran placer que recibimos sus amables comentarios sobre su estancia en nuestro hotel. Su feedback nos llena de gratitud y nos inspira a seguir mejorando cada día.Ha sido un honor haber sido parte de su viaje y contribuir a hacerlo especial. Su reconocimiento significa mucho para todos nosotros aquí en el hotel.Esperamos sinceramente tener el privilegio de darle la bienvenida nuevamente en el futuro y superar sus expectativas una vez más.Le agradecemos sinceramente por elegir nuestro hotel y por compartir su experiencia con nosotros.
by A verified traveler
Posted 24 Sep 2024
Excellent service, food. Buliding is old so its understandable that its not a 4 or 5 star hotel. But excellent and friendly staff.
Comment from Hotel Management
25 Sep 2024 by Rodrigo Rivas - Customer service, Hotel Management
We appreciate your kind comments about your stay at our hotel. We want you to know that we take your feedback very seriously and are working diligently to prevent this type of incident. Your opinion motivates us to continue striving to provide memorable experiences in the future. We look forward to the opportunity to serve you again soon and exceed your expectations.Sincerely,
by A verified traveler
Posted 13 Sep 2024
It was good, but for the price I was expecting little bit more
Comment from Hotel Management
13 Sep 2024 by Rodrigo Rivas - Customer service, Hotel Management
We appreciate your kind comments about your stay at our hotel. We want you to know that we take your feedback very seriously and are working diligently to prevent this type of incident. Your opinion motivates us to continue striving to provide memorable experiences in the future. We look forward to the opportunity to serve you again soon and exceed your expectations.Sincerely,
by A verified traveler
Posted 9 Sep 2024
Comment from Hotel Management
12 Sep 2024 by Rodrigo Rivas - Customer service, Hotel Management
Es con gran placer que recibimos sus amables comentarios sobre su estancia en nuestro hotel. Su feedback nos llena de gratitud y nos inspira a seguir mejorando cada día.Ha sido un honor haber sido parte de su viaje y contribuir a hacerlo especial. Su reconocimiento significa mucho para todos nosotros aquí en el hotel.Esperamos sinceramente tener el privilegio de darle la bienvenida nuevamente en el futuro y superar sus expectativas una vez más.Le agradecemos sinceramente por elegir nuestro hotel y por compartir su experiencia con nosotros.Saludos,
by A verified traveler
Posted 4 Sep 2024
great place but there’s somethings that can be changed around. For example the variety of food.
Comment from Hotel Management
12 Sep 2024 by Rodrigo Rivas - Customer service, Hotel Management
We appreciate your kind comments about your stay at our hotel. We want you to know that we take your feedback very seriously and are working diligently to prevent this type of incident. Your opinion motivates us to continue striving to provide memorable experiences in the future. We look forward to the opportunity to serve you again soon and exceed your expectations.Sincerely,
by A verified traveler
Posted 29 Aug 2024
Comment from Hotel Management
29 Aug 2024 by Rodrigo Rivas - Customer service, Hotel Management
With great pleasure, we have received your kind comments about your stay at our hotel. Your feedback fills us with gratitude and inspires us to keep improving every day.It has been an honor to be part of your journey and contribute to making it special. Your recognition means a lot to all of us here at the hotel.We sincerely hope to have the privilege of welcoming you again in the future and exceeding your expectations once more.We sincerely thank you for choosing our hotel and for sharing your experience with us.Regards,
