Ratings based on 121 Verified Reviews
3.6 Room cleanliness
3.8 Service & staff
3.4 Room comfort
3.2 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 22 Oct 2024
Included breakfast and all night pool
Staff can be rude when asking to so something.
by A verified traveler
Posted 13 Oct 2024
This place was nice and safe with a great pool and parking. Its nearby the good surf and lots of good restaurants in Surf City. I would come and stay again. Oh, and the beachside palapas was very nice.
by A verified traveler
Posted 8 Aug 2024
by A verified traveler
Posted 30 Jul 2024
No me gustó la estadía ahí cuando yegue en el frente me cobraron 20 dólares los pagué en efectivo y no me dieron ningún comprobante me dijieron q tenía q pagar extra mas aparte de haberme quitado mi habitación que tenía reservada me dieron la peor deberían de darme un discuento por haberme dado la peor habitación
by A verified traveler
Posted 4 Jul 2024
Hotel was great! What you would expect from a 3 star hotel. The food was amazing, the staff was great. My guy Carlos was GREATT!! His customer service was above and beyond. Really enjoyed my time at Pacific Sunrise
by A verified traveler
Posted 1 Jul 2024
They did not hold the rooms I reserved, they told me that I didn’t have reservation and that the entire hotel was booked . I had to go search for another hotel , finally we found one room only for very expensive rate , so we had to sleep all together . Was the worse experience thank to them.
by A verified traveler
Posted 31 May 2024
The accommodation in the room was uncomfortable, no place to put your luggage The smell in the bathroom was terrible leak in the water all night long all day long, they will not be. They were not accommodate me in a better room even with my complaints.
by A verified traveler
Posted 21 Apr 2024
I enjoyed my stay at Pacific Sunrise Hotel. The staff was very friendly and accommodating. The hotel is older, but everything was in working order and the airconditioner was top notch. There was very good security at the hotel and the gates were locked at night with a security guard patrolling. The complementary breakfast was a welcomed addition. Thank you Pacific Sunrise Hotel!
by A verified traveler
Posted 6 Apr 2024
Nice attendance, the employees are really kindly.
by A verified traveler
Posted 18 Mar 2024
