Ratings based on 29 Verified Reviews

4.7 out of 5
100% of guests recommend
4.9 Room cleanliness
4.9 Service & staff
4.6 Room comfort
4.8 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler

Posted 9 Apr 2024
Very nice people, guests ánd staff! Beautiful environment! We'll be back!
Comment from Hotel Management
9 Apr 2024 by Carolina , Hotel Management
Thank you for your review! It was a pleasure meeting you! We hope to see you soon!
2 out of 5
by A verified traveler from Herndon

Posted 16 Dec 2023
Room size was too small, the bed sheets had an awful smell, it was a pitcher of water that looks dirty, for the price we paid, at least give us bottle water.
5 out of 5
by A verified traveler

Posted 14 Jan 2023 on Hotels
Comment from Hotel Management
31 Jan 2023 by Carolina , Hotel Management
Gracias por tu nota!! Te esperamos pronto.
5 out of 5
by A verified traveler

Posted 4 Aug 2022
Central location on a quiet street. We were treated like friends and family by friendly, helpful staff. Delicious breakfast. Being eco-friendly was a big bonus. Pretty views of the city from the patio and from the roof garden.
Comment from Hotel Management
4 Aug 2022 by Carolina , Hotel Management
Thank you for review! We are very happy you've enjoyed your stay with us. We are looking forward for your next visit!
5 out of 5
by A verified traveler

Posted 17 Apr 2022 on Hotels
Comment from Hotel Management
18 Apr 2022 by Eco-Hotel Árbol de Fuego , Hotel Management
Muchas gracias por su comentario acerca del hotel. Esperamos que su estadía haya sido de su total agrado, para nosotros fue un gusto poder recibirles y tenga por seguro que los esperamos nuevamente con mucho gusto.
5 out of 5
by A verified traveler

Posted 16 Jan 2022
Happiness is finding a hotel that is charming, clean, and friendly, and run by real and caring people. The area around the hotel is safe for walking, with a good selection of restaurants. The hotel breakfast in the garden is so wonderful!
Comment from Hotel Management
16 Jan 2022 by Eco-Hotel Árbol de Fuego , Hotel Management
Thank you very much for your comment, we are glad to know that you enjoyed it. We hope to see you soon!
5 out of 5
by A verified traveler

Posted 22 Apr 2021 on Orbitz
Super clean and nice atmosphere, I’m definitely coming back
Comment from Hotel Management
23 Apr 2021 by Carolina Baiza , Hotel Management
Thank you for staying with us. We are looking forward to see you again in the hotel.
5 out of 5
by A verified traveler

Posted 25 Jan 2021
eco friendly hotel with lots of plants and art paintings as well as artisan goodies to buy.
Comment from Hotel Management
31 Jan 2021 by Carolina Baiza , Hotel Management
Thank you for your comment. We hope you have enjoyed your stay and we hope to see you again in the future.
5 out of 5
by A verified traveler

Posted 13 Feb 2020 on Hotels
Comment from Hotel Management
13 Feb 2020 by Admin ArboldeFuegoHotel, Hotel Management
Thank you very much! We look forward to serving you again on your next visit. Have a nice day!!
4 out of 5
by A verified traveler

Posted 8 Feb 2020 on Orbitz
Nice setting, very quiet. Poor wifi, it seems that it was under attack.
Comment from Hotel Management
13 Feb 2020 by Admin ArboldeFuegoHotel, Hotel Management
Thank you very much for your comments! We look forward to serving you better on your next visit. Have a nice day!!