Ratings based on 8 Verified Reviews
5.0 Room cleanliness
5.0 Service & staff
5.0 Room comfort
4.8 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 16 Mar 2024 on Wotif
Property was clean with all amenities available for use. Great location and owner very accommodating and let me check in earlier than the recommended time.
Will def consider staying here again
Comment from Hotel Management
20 Mar 2024 by Mari, Hotel Management
Thank you Andrew for such nice review in regards to your stay at my apartment in San Remo. You are always welcome to stay again if you choose to.
by A verified traveler
Posted 19 Feb 2023 on Wotif
The room itself is nice, nice view but the room is a glorified self contained rumpus room inside the owners house. We were warned that she was having guests over and that there would be some noise only after we’d booked and paid. 9.30 pm the guests arrive and the room above is her living space. Whilst trying to sleep, we heard footsteps thumping across the floor, people talking loudly, chairs being pulled out from under tables, appliances being plugged in….., so clearly it was like we were in the same room. We arrived at 6.30pm for 2 nights and left by 10.30pm. False advertising at its best. And of course a total unwillingness to refund, what a surprise. This is not an “apartment” it’s a self contained room in the owners house where she lives, be warned.
Comment from Hotel Management
20 Feb 2023 by Mari, Hotel Management
Evan is right that the apartment ( or self contained room how Evan described it ) is directly below a living area. Normally this part of the home is unoccupied. In this instance I had guests from overseas who notified me of their arrival just a few days before. I did notify Evan that there may be some extra noise on the premises, which no host or a manager of any hotel ever mensions by the way.Evan left apartment before 22.00 hrs , which by coincidence is the time for keeping noise to a minimum as a rule overall and is actually when all the occupants left the living area. If I can add that as a result of Evans unexpected departure I felt quite emotional as I've never experienced anything like this! as a result I offered the guest the chance to come back in the near future for 3 nights ( Evan initially booked for 2 nights)I have nothing further to say, I don't feel I did anything wrong as in every accommodation place there are instances of noise and worse..! I did have on that night quite a few guests staying with me but I always respect the guests privacy and their right to enjoy themselves but we really haven't done much wrong as the rule in my apartment does allow everyone to feel free before 10 pm.So , I want to apologise publicly for Evan if this event caused that much inconvenience to him as I must say I definitely did not at the time felt it was creating.
by A verified traveler
Posted 12 Jan 2023 on Wotif
Very nice place lots of room
Comment from Hotel Management
13 Jan 2023 by Mari, Hotel Management
Thank you Ashleigh for such nice review, I am glad that you enjoyed your stay on Phillip island and my apartment in San Remo. Mari
by A verified traveler
I will be back.
Posted 23 Nov 2022 on HotelsGreat location. Clean. Great facilities. One queen bed plus a large pull out day bed. Pity about the weather.
Comment from Hotel Management
23 Nov 2022 by Mari, Hotel Management
Thank you Scott, I am glad you enjoyed your stay at my apartment in San Remo. Have a wonderful day.
by A verified traveler
Posted 5 Apr 2021 on Hotels
by A verified traveler
Posted 4 Nov 2020 on Hotels
excellent
Comment from Hotel Management
4 Nov 2020 by Mari, Hotel Management
I am glad you enjoyed your time on Philip island and my apartment Jann. Thank you for choosing to stay at my apartment.
by A verified traveler
Business trip
Posted 9 Mar 2020 on HotelsExtremely comfortable bed, clear check in instructions lovely apartment
Comment from Hotel Management
12 Mar 2020 by Mari, Hotel Management
Thank you, I always aim to make the guest feel comfortable at my apartment wether they're staying on business or leisure trip on Philip island. I am glad that you enjoyed your stay.
by A verified traveler
Weekend away
Posted 5 Mar 2020 on HotelsLovely apartment very clean good facilities good view would definitely stay again
Comment from Hotel Management
5 Mar 2020 by Mari, Hotel Management
Thank you for choosing to stay at my apartment in San Remo Joanne and for such nice review. I always try my best to make a guest at my apartment feel welcome. I hope that you enjoyed your stay on Philip island.
