Ratings based on 44 Verified Reviews
2.9 Room cleanliness
3.0 Service & staff
2.9 Room comfort
2.3 Hotel condition
Expedia Verified Reviews
by A verified traveler
Worst hotel
Posted 4 Aug 2019 on HotelsThere was no one there we left without staying! The place is ran down like its been closed for a long time. No security No people to help you out
Or check you in! Do not stay here! I will dispute my charge this is disappointing!
by A verified traveler
BIG SCAM!
Posted 31 Jul 2019 on HotelsWe did not stay on the place for the whole duration of our booked dates. Let me start in saying casa del mar beach resort was a well known resort 20-10 years ago. They did not update there pics so when we reached the gate we are shocked since it took us 2-5 mins to arrive at the resort since we are passing there former golf course. That moment we already think that we made a mistake in booking the resort. And when we arrived at the place there we all agreed that we booked wrongly. The place was not the same on the pics. Place is creepy cant think of staying the night. When you enter the room it smells like an old house. There were no bulbs outside and other places in the resort. The worst part is that there is no food to eat since they will need to call the cook (but no luck for us the cook did not arrive) we ended up so hungry and went out to grab food. We checked out right away knowing that they could not promise us that the cook will be there during dinner time (oh! I forgot to say there are no lights on the road going in and out). The place was a scam. Ph.hotels.com should not include this on there listing its a scam. ITS A BIG SCAM!
by A verified traveler from Hong Kong
Posted 29 Jun 2019
The photos shown do not reflect the real conditions of the room. Air conditioning didn’t work. Shower head was broken, entire property was rundown.
We had to change rooms ourselves after finding one that’s unlocked and has a half working aircon
Food was expensive compared to other resorts in the area.
Nice beach though
by A verified traveler
Review during our Stay for 2 nights
Posted 22 Apr 2019 on HotelsOur 2 nights stay is not very satisfiying because we did not expect that the area is so far from the highway & the room that we reserve didn't exceed our expectations. The Television wasn't working and we've been telling them about it for how many times and they said they will look into it but actually didn't. We even thought that the beach was purely white sand but what we saw was full of rocks and Algae. Lastly is that the food was very expensive and the place has a very low signal and unstable wifi connection but all in all, we quite had a good time relaxing and our pets gets to stay and roam around freely.
by A verified traveler
beautiful place yet still has a lot to improve
Posted 3 Apr 2019 on HotelsThe area is secluded and i liked it as a family outing but it is not safe at night. We feel naked no security at the area not even someone to called on when there is an emergency during night time.
Also there is no shuttle or just motorcycle owned by the resort itself for guest who wants to go out to the public beach or just go somewhere else. I understand that it is not a 5-star resort but atleast frontliners knows how to greet guests. I know and feel they are good people but it is nicer to hear as a guest to hear from them "good morning mam/sir"
hello mam/sir.Regarding the food service as well. Seems like the foods are a bit pricey for its plating. Plus we waited too long for bfast to be served coz the one assigned there arrives at the area around 8 am and thats the time where she starts to cook.About the beach , it is nice again the place is wonderful for me, its just the beach has a lot of seaweeds when its lowtide (understandable) but they could have atleast anticipated it since they are there everyday and should clean it like any other private resorts do. Plus Please check if theres a lot of broken glasses. Dogs are okay and fine (atleast for my family, we are pet lovers) The place has a lot to offer but has a lot to improve as well. Would promote the place to my friends only if the beach is clean atleast that's to compensate the shower in the room that takes the electric current from the lights everytime we turned it on. Beds are good, room is big enough
by A verified traveler
Dreadful place...
Posted 3 Mar 2019 on HotelsProblem one is getting there. It is about 2km off the main road and the last 800 metres or so is an extremely rough track. I was quite worried even in my sturdy SUV. You would certainly not get a tricycle down there and I think most taxi drivers would baulk at it too. On arrival the place seemed deserted - we were the only guests. So we entered the very tired looking but spacious room and walked out onto the balcony which I have to say did have a wonderful view. The bar/restaurant is open from 7.00am to 8.00pm. We ordered a pesto pasta dish which arrived almost cold and tried to order a San Miguel but they only had one left. At dinner the food was a little better but took an hour to arrive—I had chicken and chips while my partner had chicken curry. There is no wine on offer so we had a bottle stashed away in our room because there is a corkage charge of Php1000 in the restaurant. The pool, which had looked so inviting in the Hotels.com website was green and uninviting. The beach was little better and I didn’t want to risk a swim. Even though we had booked three nights we checked out next morning. Breakfast is expensive but edible (where else can you go??). In summary, if you want a bit of chill out time with a few books then you might just be prepared to put up with the shortcomings this place has. Hotels.com should be prosecuted for misrepresentation showing photos of the place in its heyday and making comments like "last available room". Total lies!
by A verified traveler
Appalling. And a rip off. remove the listing!
Posted 23 Jan 2019 on HotelsThis hotel should not be on your listing. It is a disaster and a rip-off. You should have some due diligence! Hotel.com have utterly failed to ensure that users of your service get what is advertised and get a fair deal for what is paid. I am appalled at what we got
by A verified traveler
Relaxing, Private, Small Beautiful resort. Love8
Posted 4 Sep 2018 on HotelsOffroad on the way to the resort (either ride a single motorcycle or bring your offroad vehicle)... SO CARS BEWARE -YOU CAN'T GET THERE-...the privacy and the peace is worth the travel. YOU CAN REALLY RELAX WELL.. It's small but beautiful. Room is clean with oceanview and nice balcony.. Hot/cold shower is available with decent water pressure. Internet is not good during the daytime... White sand, nice water and very friendly staffs.. The cook is really good, my very picky husband and son love his cooking... actually, we love it... we are still coming back there this coming october....
by A verified traveler from Cebu
Centipedes, no food, run down.. waste of time
Posted 30 Apr 2018Room had multiple centipedes all over it. 1 Coke in stock, drunk manager, no food options and what little they did have was way overpriced. No maintenance on property for what appeared to be years.. dirty pool.
Overpriced & bad experience all around.
Recommended
for Everyoneby A verified traveler from philippines
Nice hotel
Posted 8 Apr 2018I like the the place coz it was quiet although it was a bit far from the main road. The facade of the buildings looks very old and needs renovation however the rooms were well maintained. We were not able to use the pool since it was not treated at the time we were there. We had a good time. If u want a place to relax this is the place where u want to be.
