Ratings based on 988 Verified Reviews
4.5 Room cleanliness
4.4 Service & staff
4.3 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 14 Nov 2024
Comment from Hotel Management
19 Nov 2024 by Jacob Kinney, Hotel Management
Thank you for your feedback Anahita. We are sorry to hear you did not have a great experience staying with us. Was there anything in particular that made your stay negative? We would love to hear feedback so that we can improve our guest's experiences
by A verified traveler
Posted 5 Nov 2024
Comment from Hotel Management
5 Nov 2024 by Jacob Kinney, Hotel Management
Thank you so much for your feedback Glen! We are so glad you enjoyed your stay with us. We hope you choose to stay with us again!
by A verified traveler
Posted 4 Nov 2024
Too nosey at night, but other than that, the rooms and staff were very nice and friendly.
Comment from Hotel Management
4 Nov 2024 by Jacob Kinney, Hotel Management
Thank you for your feedback Patricia! We are glad you enjoyed your stay with us! Next time you stay with us we will get you on the less noisy non freeway side!
by A verified traveler
Posted 29 Oct 2024
Could use upgrade food service.
Comment from Hotel Management
31 Oct 2024 by jacob Kinney, Hotel Management
Thank you for your feedback Darrel! It is greatly appreciated. We will take your request of improving our food service into consideration as we always strive to provide our guests with a better experience
by A verified traveler
Posted 22 Oct 2024
Great hotel, great staff!
Comment from Hotel Management
24 Oct 2024 by Jacob Kinney, Hotel Management
Thank you so much for your feedback Daniel! We are so pleased that you enjoyed our staff, and our hotel. We look forward to you staying with us again soon!
by A verified traveler
Posted 17 Oct 2024
Comment from Hotel Management
18 Oct 2024 by jacob Kinney, Hotel Management
Thank you so much for your feedback Chantelle! We are pleased to hear you enjoyed your stay with us! We hope to see you again soon!
by A verified traveler
Posted 16 Oct 2024
Comment from Hotel Management
18 Oct 2024 by jacob Kinney, Hotel Management
Thank you for your feedback Anibal! We are so pleease to hear you enjoyed your stay with us! We hope to see you again
by A verified traveler
Posted 15 Oct 2024
Very clean, friendly staff, very quick check in, nice, clean room and bathroom, comfortable bed, very quiet. Room smelled clean and fresh as soon as we entered. .
Comment from Hotel Management
18 Oct 2024 by jacob Kinney, Hotel Management
Thank you so much for your awesome feedback Maria! We take prude in providing our guests with a great stay experience, and we are glad you experienced just that! We hope you stay with us again the next time you are in San Ramon
by A verified traveler
Posted 14 Oct 2024
Would stay here again.
Comment from Hotel Management
18 Oct 2024 by jacob Kinney, Hotel Management
Thank you so much for your feedback Larry! We hope you do stay with us again
by A verified traveler
Posted 13 Oct 2024
Comment from Hotel Management
13 Oct 2024 by jacob Kinney, Hotel Management
Thank you for your feedback Mauricio! We are so pleased to hear that you enjoyed your stay with us! We hope to see you again!
