Ratings based on 627 Verified Reviews
4.4 Room cleanliness
4.3 Service & staff
4.5 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 6 Dec 2024
This is a nice hotel but I think it was more for locals as they have a lot of conferences. Staff was very friendly as they smiled but not helpful as tourist. As a tourist we need information and guidance. The service was slow paced. But definitely felt safe and secure.
by A verified traveler
Posted 30 Nov 2024
Great stay. Very comfortable. Would recommend
by A verified traveler from CORAL GABLES
Posted 28 Nov 2024
A
by A verified traveler
Posted 25 Nov 2024
by A verified traveler
Posted 18 Nov 2024
For a hotel of this level, the staff was horrendous, at the registration desk, for room service, and in general, customer service.
by A verified traveler
Posted 11 Nov 2024
Very nice hotel. , close to mall and other businesses.
by A verified traveler
Posted 7 Nov 2024
Quuet
by A verified traveler
Posted 27 Oct 2024
by A verified traveler
Posted 17 Oct 2024
Had a great week, staff was wonderful, very beautiful hotel. My only complaint would be low lighting in the bathroom, need brighter lights.
by A verified traveler
Posted 27 Sep 2024
The staff were very attentive. As we were there for our sons funeral this was especially appreciated…
