San Rafael hotel rooms a the Best Western

"We loved this hotel. It was close to Fisherman’s Wharf and many restaurants and attractions. It’s also not far from the cruise terminal if you are going on a cruise from San Francisco. The breakfast is excellent. High quality buffet with many choices. Delicious food! "

"We booked this hotel because of the pool but it was out of order for our stay. The rooms were cramped. AC didn’t work. Would not recommend "

"Great"

"Overall my stay was perfect. From the location of the property, to the amenities of the hotel. The only thing that needed is more attention to the cleanliness of the room. From hair on the bedding, to dirty hand prints on the walls, or spillage on the bedrails. "

"I stayed here on an Anniversary trip. The hotel itself is cute! There is however, room for improvement. Everything needs a deep cleaning, carpet needs to be removed, outlets need to be checked on a regular. If you’re going to offer a voucher for “free breakfast”, at least offer more than three meal options. Also, the website states two s’mores per visit. They claim that is what you receive in the one package that they give you (although they did offer another one). I also believe the hotel has water damage issues that they should be tending to right away. Other than those issues, the hotel is nice and have wonderful potential. "

"Great location! Property is nice. Clean property. "

"The restaurant/bar Carlotta's was closed for the season and it wasn't mentioned anywhere on the website. It was the main reason we chose this hotel over others. Nothing special without Carlotta's. "

"clean"

"Maria at the front desk was very helpful, smiling and gave us a quieter room facing the courtyard. Hotel may look outdated from outside but well renovated inside. Rooms and common spaces were clean. Plenty of under and overground parking. Walking distance to shops, pier and restaurants. Arcades, games, vending machines, water station etc are also a plus."