Ratings based on 1,047 Verified Reviews
4.6 Room cleanliness
4.5 Service & staff
4.6 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 12 Nov 2024
Gustavo Luis was great. He decorated my husbands room for his bday and was attentive
Comment from Hotel Management
12 Nov 2024 by Breyner Acosta - eConcierge, Hotel Management
Dear Guest,For the entire Dreams Dominicus La Romana team it was a pleasure to share with you such pleasant memories; and we look forward to welcoming you back and repeating such a wonderful experience, we are eager to assist you again.Best regards,
by A verified traveler
Posted 12 Nov 2024
Staff was very friendly and extremely helpful
Comment from Hotel Management
12 Nov 2024 by Breyner Acosta - eConcierge, Hotel Management
Thank you for sharing your experience with us, we hope to see you in the future and repeat the wonderful moments of your stay.Best regards.
by A verified traveler from Ocean Township
Posted 11 Nov 2024
Comment from Hotel Management
11 Nov 2024 by Breyner Acosta - eConcierge, Hotel Management
Gracias por alojarse con nosotros, esperamos volver a verle pronto en casa.Saludos cordiales.
by A verified traveler
Posted 10 Nov 2024
Resort was good, quiet. I felt like the entertainment staff was lacking, not much for activities. The disco was horribly loud - like you need ear protection. The disco was in my building so sleeping was interrupted. There were staff constantly trying to sell spa treatments and romantic dinners. It became annoying. The Butler we had was Gustavo and he was good. The butlers should be able to dress more comfortable for the weather. Our friend spent the entire week sick in bed, was very sick to the point of needing medical assistance, her Butler was Erick and he was AMAZING!! I will also say that they need more seating at the pool and shade, it was too hot at the pool to enjoy. I will also say the drink section was limited, this was my 8th trip to the DR and other resorts have a much better drink selection and more ala cart restaurants to choose from. Over all I would consider returning but only because the beach/ocean was the best we have experienced. I traveled with a group of 12 and we all had fun because we had each other, otherwise it might have been a little boring.
Comment from Hotel Management
12 Nov 2024 by Breyner Acosta - eConcierge, Hotel Management
Dear Guest,Thank you for sharing your sincere experience with us, we strive to provide quality service. We are frustrated to see that the inconveniences you mention are not a reflection of our brand and we will take the opportunity to take action to avoid this type of situation in the future.We hope to have the pleasure of seeing you again soon, so you can see the changes we will be making, thanks to your comments.Cordially yours.
by A verified traveler
Posted 6 Nov 2024
All good thanks
Comment from Hotel Management
6 Nov 2024 by Breyner Acosta - eConcierge, Hotel Management
Thank you for staying with us, it was a pleasure to assist you and we hope to see you again soon at home.Best regards,
by A verified traveler
Posted 4 Nov 2024
Very good experience
Comment from Hotel Management
5 Nov 2024 by Breyner Acosta - eConcierge, Hotel Management
Thank you for sharing your experience with us, we hope to have you at home again soon and repeat the excellent experience.Best regards.
by A verified traveler
Posted 3 Nov 2024
The resort is not huge so it’s easy to get around. The beach is beautiful. The preferred club seemed to have a lot more benefits for those than without. Dreams has a good allergy policy in place which was reassuring when travelling with severe allergies. Food was good! Travel from airport to resort was not provided and we did not know until we landed in Punta Cana, and that was uncomfortable. We had Karina, an Expedia rep, and she was very helpful and always available through WhatsApp texting.
Comment from Hotel Management
5 Nov 2024 by Breyner Acosta - eConcierge, Hotel Management
Dear Guest,We would like to sincerely thank you for choosing Dreams Dominicus, La Romana for your recent stay. We are glad to hear that you had an excellent time with us and that you enjoyed our facilities and services.Your satisfaction is our priority, and it is a real pleasure to know that we met your expectations. We look forward to welcoming you back in the future and continuing to provide you with memorable experiences.Thank you again for your preference!Best regards.
by A verified traveler
Posted 3 Nov 2024
Comment from Hotel Management
5 Nov 2024 by Breyner Acosta - eConcierge, Hotel Management
Thank you for sharing your experience with us, we hope to have you at home again soon and repeat the excellent experience.Best regards.
by A verified traveler from Santo Domingo
Posted 28 Oct 2024
Love it
Comment from Hotel Management
28 Oct 2024 by Breyner Acosta - eConcierge, Hotel Management
For the entire Dreams Dominicus La Romana team it was a pleasure to share with you such excellent memories; and we look forward to welcoming you again in the future, the entire team is already looking forward to assisting you again.Best regards.
by A verified traveler
Posted 25 Oct 2024
This has been by far the most amazing vacation ever! Our butler Gustavo is hands down the best!
Comment from Hotel Management
25 Oct 2024 by Breyner Acosta - eConcierge, Hotel Management
Dear GuestThank you for sharing your experience with us, we look forward to welcoming you back and repeating excellent memories at Dreams Dominicus La Romana. We will communicate to everyone how positive your service was.Best regards.
