Ratings based on 686 Verified Reviews
4.5 Room cleanliness
4.4 Service & staff
4.3 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
by A verified traveler from Lindsay
Posted 26 Sep 2024
by A verified traveler
Posted 21 Sep 2024
Outdated and not clean, bad towels, TV not working, breakfast service rude or non existent
Comment from Hotel Management
24 Sep 2024 by Keila Rodríguez Customer Experience , Hotel Management
Dear Juan, We apologize for the inconveniences you experienced during your stay at the Copantl Hotel & Convention Center. Your feedback is valuable to us.We will address the issues raised to ensure a better experience for you and future guests. Thank you for staying with us.Warm Regards
by A verified traveler from Lindsay
Posted 20 Sep 2024
Comment from Hotel Management
24 Sep 2024 by Keila Rodríguez Customer Experience , Hotel Management
Hola Eliabeth,Estamos contentos de recibir su evaluación, ya que nos indica que disfruto de su estancia con nosotros. Nuestro equipo y yo estaremos encantados de tenerla nuevamente en el hotel.Saludos
by A verified traveler
Posted 17 Sep 2024
Great
Comment from Hotel Management
24 Sep 2024 by Keila Rodríguez Customer Experience , Hotel Management
Dear Nelvis, thank you for your positive feedback! We're thrilled to hear that you had a great stay at Copantl Hotel & Convention Center. Our team is dedicated to providing excellent service and ensuring that our guests have a memorable experience. We look forward to welcoming you back on your next visit! Warm Regards
by A verified traveler
Posted 14 Sep 2024
by A verified traveler
Posted 12 Sep 2024
Beautiful
Comment from Hotel Management
13 Sep 2024 by Keila Rodríguez Customer Experience , Hotel Management
Thank you for your feedback, Bryan Orlando! We appreciate your kind words about the Copantl Hotel & Convention Center. We strive to provide excellent service to our guests, and we're glad you had a great experience with us. Your satisfaction is our top priority, and we hope to welcome you back in the future.Regards,
by A verified traveler
Posted 7 Sep 2024
None
Comment from Hotel Management
13 Sep 2024 by Keila Rodríguez Customer Experience , Hotel Management
Estimado Omar,Muchas gracias por evaluar su experiencia en el Copantl Hotel & Convention Center. Es grato saber que disfrutó de su estadía. Esperamos tener el honor de su visita nuevamente cuando venga a San Pedro Sula.Saludos Cordiales
by A verified traveler
Posted 6 Sep 2024
I like the friendly atmosphere in every area on the facility.
Very quiet and super clean.
Comment from Hotel Management
7 Sep 2024 by Keila Rodríguez Customer Experience , Hotel Management
Thank you for sharing your experience, Lesly! We are delighted to hear that you enjoyed the friendly atmosphere throughout our hotel and found it very quiet and clean. Our team works hard to create a welcoming environment for all our guests. We look forward to welcoming you back soon at Copantl Hotel & Convention Center!Best Regards
by A verified traveler
Posted 19 Aug 2024
I like the swimming pool is nice
Comment from Hotel Management
20 Aug 2024 by Keila Rodríguez Customer Experience , Hotel Management
Dear Evelyn Yamileth,Thank you for your feedback, Evelyn Yamileth! We are delighted to hear that you enjoyed our swimming pool. We hope to welcome you back soon for another refreshing stay!Warm Regards
by A verified traveler
Posted 14 Aug 2024
Overall nothing out of this world. Worth what you pay for. The hotel’s overall appeal is old and stuck in the 80s. The security is a little to on guard even at the pool area. Breakfast would change too much and would have such random meals.
Comment from Hotel Management
19 Aug 2024 by Keila Rodríguez Customer Experience , Hotel Management
Dear Enrique,Thank you for sharing your experience at the Copantl Hotel & Convention Center. We apologize for any inconvenience you experienced during your stay. Your feedback is valuable as it helps us to improve our services.We hope to have the opportunity to welcome you back in the future and provide you with an enhanced experience.Warm Regards
