Ratings based on 186 Verified Reviews

4.2 out of 5
85% of guests recommend
4.5 Room cleanliness
4.4 Service & staff
4.3 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler

Posted 3 Nov 2024
I like the customer services the. Staff very kind
5 out of 5
by A verified traveler

Posted 23 Aug 2024 on Hotels
Comment from Hotel Management
24 Aug 2024 by Hugo Reyes, Hotel Management
Gracias estimado Herberth por su preferencia.
4 out of 5
by A verified traveler

Posted 23 Jul 2024 on Hotels
Comment from Hotel Management
26 Jul 2024 by Hugo Reyes, Hotel Management
Gracias Lynda Por su visita a nuestro hotel, esperamos verla de nuevo pronto
3 out of 5
by A verified traveler

Posted 17 Jul 2024
Water was not hot.
Comment from Hotel Management
17 Jul 2024 by Hugo Reyes, Hotel Management
Dear guest, We are sorry that you did not have hot water in your room, we will verify what happened and we will correct it as soon as possible.
5 out of 5
by A verified traveler

Posted 12 Jul 2024 on Hotels
Comment from Hotel Management
15 Jul 2024 by Hugo Reyes, Hotel Management
Muchas gracias por su preferencia estimado huésped, esperamos tenerlo de regreso pronto
5 out of 5
by A verified traveler

Posted 9 Jul 2024
It was comfortable for staying.
Comment from Hotel Management
10 Jul 2024 by Hugo Reyes, Hotel Management
ank you Mitsuhiro for your nice review, we hope to have back soon in our hotels
4 out of 5
by A verified traveler

Posted 1 Jul 2024 on Hotels
Location is decent but the rosters and dogs barking at 3:00 am wasn’t pleasant also the reception should explain a little bit more about turn in lights and AC we call he said he was coming to help us , but never show up we had to ask the cleaning lady who was very nice and friendly.
Comment from Hotel Management
10 Jul 2024 by Hugo Reyes, Hotel Management
Tank you Kenia for your review, we are going to work and the things you point us
5 out of 5
by A verified traveler

Posted 19 Jun 2024 on Travelocity
Just a very good Hotel
Comment from Hotel Management
10 Jul 2024 by Hugo Reyes, Hotel Management
Tank you Eduardo for your nice review, we hope to have back soon in our hotels
4 out of 5
by A verified traveler

Posted 14 Jun 2024 on Hotels
Comment from Hotel Management
10 Jul 2024 by Hugo, Hotel Management
Gracias estimada Claudia por su estadía en nuestros hoteles, esperamos tenerle de regreso pronto
5 out of 5
by A verified traveler

Posted 13 Jun 2024
Comment from Hotel Management
17 Jun 2024 by Hugo Reyes, Hotel Management
Gracias estimada Karla por su visita, esperamos tenerle de regreso pronto en nuestro hotel