Ratings based on 705 Verified Reviews
3.9 Room cleanliness
3.9 Service & staff
3.7 Room comfort
3.6 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 25 Nov 2024
Comment from Hotel Management
25 Nov 2024 by AOP, Hotel Management
Gracias por tu puntuación, Guadalupe. Esperamos volver a ser tus anfitriones pronto.
by A verified traveler
Posted 8 Nov 2024
Comment from Hotel Management
8 Nov 2024 by AOP, Hotel Management
Agradecemos tu comentario.
by A verified traveler
Posted 3 Nov 2024
Everything it’s Great
Comment from Hotel Management
4 Nov 2024 by AOP, Hotel Management
Nos agrada que hayas disfrutado tu estancia.Esperamos volver a ser sus anfitriones, pronto.
by A verified traveler
Posted 16 Oct 2024
Beautiful location…. Friendly staff
Comment from Hotel Management
17 Oct 2024 by AOP, Hotel Management
Gracias por tu comentario, Linda. Esperamos volver a ser tus anfitriones pronto.
by A verified traveler
Posted 10 Oct 2024
A very nice place next to the beach, we did not enjoy the beach becausevifvthe rain. But everything else cery good.
Comment from Hotel Management
11 Oct 2024 by AOP, Hotel Management
Nos da gusto que la hayas pasado bien, Fauso. Esperamos volver a ser tus anfitriones pronto. Saludos.
by A verified traveler
Posted 23 Sep 2024 on Hotels
Comment from Hotel Management
23 Sep 2024 by AOP, Hotel Management
Hola, Josiah. Agradecemos su comentario. Esperamos pronto volver a ser su anfitrión.
by A verified traveler
Posted 10 Sep 2024 on Hotels
I was sold on the main pool, not knowing you have to either walk or take a van/shuttle to the pool. The pool was dirty and the chairs were disgusting to sit on. Looks like they haven't updated those chair mats in years. The staff was friendly, so no complaints there. The room was ok, but we did find a roach and the shower needed a very good cleaning. Don't think I will stay here again.
Comment from Hotel Management
10 Sep 2024 by AOP, Hotel Management
Agradecemos su comentario, lo tomaremos en cuenta para mejorar nuestro servicio. Saludos.
by A verified traveler
Posted 8 Sep 2024
Love the view!
Comment from Hotel Management
8 Sep 2024 by AOP, Hotel Management
Nos da gusto leer tu comentario. Esperamos vuelvas pronto.
by A verified traveler
Posted 26 Aug 2024
para yo regresar no el servicio es pésimo
Comment from Hotel Management
26 Aug 2024 by AOP, Hotel Management
Lamentemos leer su comentario, lo tomaremos muy en cuenta para mejorar nuestro servicio.
by A verified traveler
Posted 20 Aug 2024
I have to clarify the cleaning staff do their job, the room was clean but there was a horrible drain smell coming from the shower and bathroom floor that made it unbearable to be in the room. The property is old and outdated, I don’t recommend it.
Comment from Hotel Management
20 Aug 2024 by AOP, Hotel Management
We're sorry to read that you didn't have a great time. We will take your comment into account to improve our service.
