Ratings based on 83 Verified Reviews
4.9 Room cleanliness
4.9 Service & staff
4.9 Room comfort
4.8 Hotel condition
Expedia Verified Reviews
by A verified traveler from Fostoria
Posted 8 Oct 2024
The staff is sooooo amazing!! They are the best part of this stay!! The beach and water is not what you come to Belize for. The node if transportation on the island is golf carts and with that being said, the flooding and dirt roads to get there is awful!! We went through 2 golf carts. I wish we could move the staff and the hotel onto the pavement and beach side!
Comment from Hotel Management
26 Nov 2024 by Forest Sala, Hotel Management
Thank you for staying with us! We do apologize for the weather taking a toll on the dirt roads. I know the government is doing its best to maintain them with the little funding they have. the local community and myself have even put in to maintain . Tarpon Bay is a very special spot here on the island ,being the Only Bay on the island we don't have any of the smelly sarcasm on the Bay like there is on the Reef side, also this area was a trading post back in the day for the Mayans..we thank you for coming to our special spot in paradise .
by A verified traveler
Posted 2 Oct 2024
Comment from Hotel Management
26 Nov 2024 by Forest Sala, Hotel Management
Thank you for staying with us .
by A verified traveler from Park City
Posted 24 Sep 2024
The staff was great and the rooms were nice, but the location is so far from where you want to be and the “beach” is not great- crunchy shells and murky water. Should have stayed closer to the city.
Comment from Hotel Management
26 Nov 2024 by Forest Sala, Hotel Management
Thank you for your review. I'm happy to hear that you enjoyed your room and the Staff. We are away from town so if your looking for the hustle and bustle its not the place for you. Sorry about the water and the sand it tends to get like that after a storm we do our best to rake the beach so the sand in fluffy .Its a wonderful place to enjoy the best sunsets and sunrises on the Island.A place to relax and unwind .
by A verified traveler
Posted 21 Aug 2024
Remote part of town but super clean and friendly staff.
Comment from Hotel Management
4 Sep 2024 by Playa De Sala, Hotel Management
Thank you for staying with us and we hope your trip back home was a safe one. We hope to host you back soon.
by A verified traveler
Posted 10 May 2024 on Hotels
Comment from Hotel Management
11 May 2024 by Playa De Sala, Hotel Management
Hello, Thank you for the review and we hope to host you back soon. Sunny regards,
by A verified traveler
Posted 28 Feb 2024
Comment from Hotel Management
29 Feb 2024 by Forest Sala, Hotel Management
Thank you John . We are so happy to hear your feedback is good. We hope that everyone will enjoy their time with us.
by A verified traveler from Pensacola
Posted 24 Feb 2024
Loved this place. But the roads need work. And there needs to be a real manager onsite each day. There was no manager Sat or Sun. They need TV access. The staff - hotel, bar, and housekeeping - are excellent!
Comment from Hotel Management
25 Feb 2024 by Forest , Hotel Management
Dear James Thank you for taking the time to share your feedback. We're delighted to hear that you found our staff to be great! We're sorry to hear about the issues you experienced during your stay. Please note that we do have TVs with cable and Netflix available for our guests, and we apologize if this was not communicated clearly. Regarding the management, we take your comments seriously and will look into improving our on-site availability. We hope to have the opportunity to welcome you back and provide you with a better experience.Best regards,Forest SalaOwner
by A verified traveler from Toronto
Posted 5 Jan 2024
The property was unique. The rooms are bigger than the website suggests and the showers are great. The decor is some rooms is rather dull with too much grey on top of all of the concrete. The little kitchenette and abundant towels were apprecaited. I twould have been nice to be provided with a small broom given all the sand that was inevitably tracked into the room. The common areas are limited, uncomfortable stools and swings at the breakfast and lunch bars and mostly outdoors which was uncomfortable given the wind, the bugs, and the cool weather while we were there.The upstairs rooftoop was great for dinner but also poorly lit, buggy, and windy. The menu choices were excellent and the cook would easily add or substitute ingredients which we appreciated. Dinner was great both nights we were there. There are a few good restaurants between the resort and the overpriced town of San Pedro. Black Orchid and Mahogony Bay are nice options. You pretty much have to rent a noisy golf cart to get anywhere from this property which is miles from the noisy, dangerous and dirty town of San Pedro (pedestrians beware; there are no sidewalks and the noise is infernal). The whole area of Isla Bonita is full of garbage and debris spoiling the landscape.The staff at the property were lovely, they did laundrey for us, made suggestions,etc. We thank them.
Comment from Hotel Management
9 Jan 2024 by Forest Sala, Hotel Management
We are so glad you found things to enjoy on your stay and hope that when you return the things you disliked will have improved.I find that the people of Belize to be beautiful caring people that work so hard to ensure you enjoy your time in Belize.Blessings
by A verified traveler
Posted 16 Dec 2023
Comment from Hotel Management
20 Dec 2023 by Forest , Hotel Management
Hello Keshia we enjoyed having you as a guest. Thank you for your rating we do hope you enjoyed your time with us if there was anything we need work on please let me know its important so we can make improvements.It was lovely to meet you and i hope to see you back in Belize again.Warm regards.
by A verified traveler
Posted 14 Nov 2023
Everyone very nice and made sure you where taken care of.. Big up’s to the entire staff❤️
Comment from Hotel Management
15 Nov 2023 by Forest , Hotel Management
Thank you so much for your review. Your kind words mean the world to the staff and myself. We really appreciate your feedback and support. We loved having you stay with us.
