Ratings based on 377 Verified Reviews
4.9 Room cleanliness
4.8 Service & staff
4.8 Room comfort
4.9 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 19 Dec 2024
Getting off our plane, we met a fellow traveler who said Grand Caribe was the best resort in Belize. I would say that our experience was good, but not extraordinary. While the room was very spacious and clean, and housekeeping staff was great, there were a myriad of issues we had, specifically the TVs were difficult to work, one cable box was missing entirely, and the chain to the front door was broken. Despite informing staff, this was never fixed during our stay. For the expense, you would think there would be more attention to these details.
by A verified traveler
Posted 19 Dec 2024
Stayed for a week and had a great time. The staff is very friendly, the room was clean and comfortable and the pool area was really nice. We liked that there were restaurants we could walk to and a gym and grocery store on site. It was too windy and rainy during our stay so we didnt get to take the kayaks out like we wanted to, but liked that they offered free kayak usage. They helped us sign up for a snorkel tour where we were picked up right from the hotel which was convenient, but the only downside is you need at least 4 people to confirm a tour and the only option is other people that are staying at the hotel. We ended up booking a second tour through another company and drove into town for it so we could do more than one snorkel tour during our stay. We recommend renting a golf cart at least for a couple days so you can explore secret beach, San Pedro and other great restaurants on the island.
by A verified traveler
Posted 17 Dec 2024
Having stayed at multiple hotels across San Pedro, we appreciate the Gran Caribe for their peaceful atmosphere. The reception staff was very attentive and proactive, the housekeeping team was easy to talk to (and they did our laundry for free) and the grounds and wide beachfront were immaculate. Beach toys (snorkeling gear, kayaks, paddle boards) were ready available and well maintained.
Comment from Hotel Management
18 Dec 2024 by Elida, Hotel Management
Hi Rosa, Thank you for your fantastic review! We’re so glad you enjoyed the peaceful atmosphere, attentive staff, and the property amenities. We look forward to welcoming you back soon!
by A verified traveler
Posted 11 Dec 2024
An amazing property ! Just gorgeous !
Comment from Hotel Management
18 Dec 2024 by Elida, Hotel Management
Hi Erica, Thank you for your review! We're so happy to hear you enjoyed our property. We look forward to welcoming you back soon.
by A verified traveler
Posted 8 Dec 2024
The employees were very friendly and helpful. The room was very spacious and had everything you could possibly need. They had plenty of golf cart parking a super short walk from the front entrance. Pools were quiet and they had plenty of lounge chairs on the beach. They also offer kayaks and other activities. Highly recommend. Just be aware it’s not walkable into town - you’ll need to rent a golf cart or pay someone to drive you. Renting a golf cart is the best option. One thing to note, if your room is overlooking the street, you will hear vehicles and golf carts driving in the early morning hours.
Comment from Hotel Management
18 Dec 2024 by Elida, Hotel Management
Hi Christine, Thank you for your great review! We're thrilled to hear you enjoyed the friendly service, spacious room and amenities. We appreciate your feedback and hope to welcome you back soon!
by A verified traveler
Posted 6 Dec 2024
I loved the property! A little dark in certain areas! Very quiet! Rain and Aqua have amazing food. My condo was huge and had an amazing view. I had a mishap with housekeeping coming into my room and putting my pillow on the floor and taking my white towels from the bathroom. The pools are beautiful!
Comment from Hotel Management
18 Dec 2024 by Elida, Hotel Management
Hi Nikkia, Thank you for your review! Glad you loved our property, enjoyed the quiet atmosphere and our onsite restaurants. We sincerely apologize for the housekeeping issue and will make sure to address it with our team. We appreciate your feedback, and hope to welcome you back soon!
by A verified traveler
Posted 3 Dec 2024
Great choice!
Comment from Hotel Management
18 Dec 2024 by Elida, Hotel Management
Hi Alethia, Thank you for your review! We're delighted to know you had a great experience at our property. We look forward to welcoming you back for another wonderful stay.
by A verified traveler
Posted 19 Nov 2024
Had a small store. 2 restaurants
Comment from Hotel Management
13 Dec 2024 by Elida, Hotel Management
Hi Gina Mae, Thank you for the great review! We're glad you enjoyed your stay and the convenience of our small store and two restaurants. We look forward to welcoming you back soon!
by A verified traveler
Posted 19 Nov 2024
Comment from Hotel Management
13 Dec 2024 by Elida, Hotel Management
Hi Rikaye, Thank you for the fantastic review. We're so glad you had a great stay and look forward to welcoming you back soon!
by A verified traveler
Posted 15 Nov 2024
The only issue I had was with the internet connectivity regarding the tv. I had issues watching netflix. That was about it. Everything else was love.
Comment from Hotel Management
13 Dec 2024 by Elida, Hotel Management
Hi Lester, Thank you for your review! We're happy to hear you enjoyed your stay, and appreciate your feedback about the internet connectivity with the TV. We look forward to you welcoming you back soon.
