Ratings based on 247 Verified Reviews

3.8 out of 5
58% of guests recommend
4.2 Room cleanliness
4.1 Service & staff
3.7 Room comfort
4.0 Hotel condition
Expedia Verified Reviews
3 out of 5
by A verified traveler

Posted 21 Apr 2024
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Comment from Hotel Management
19 May 2024 by Hi Querétaro, Hotel Management
Agradecemos su calificación; Nos gustaría conocer su opinión y así poder mejorar nuestros servicios.Gracias :)
2 out of 5
by A verified traveler from Guanajuato

Posted 11 Feb 2024
El área está en reparaciones así que es muy difícil accesar si no eres local, el personal es impecable son muy profesionales y muy amables, siempre atentos y educados. Las instalaciones queda a desear ya que huele muy mal por la cañería de los mismos cuartos, y el cuarto es muy muy pequeño.
3 out of 5
by A verified traveler

This traveler left a rating score only Posted 15 Nov 2023
3 out of 5
by A verified traveler

Posted 29 Oct 2021
I liked the good prices for the service. I disliked that there were no internet service when I visited the hotel.
Comment from Hotel Management
14 Feb 2022 by Hi Queretaro, Hotel Management
Dear miss Fernández . We appreciate your comment, we will continue working to offer you a good service
5 out of 5
by A verified traveler

Posted 26 Jul 2021
Very nice and organized
Comment from Hotel Management
13 Aug 2021 by Hotel Hi, Hotel Management
Thanks for your comments
4 out of 5
by A verified traveler

clean

Posted 6 Nov 2019 on Hotels
the blankets aren´t very clean
Comment from Hotel Management
6 Nov 2019 by HOTEL HI QUERETARO, Hotel Management
Hi Juan! Thank's for the comments, we'll check this situation, becouse, in hotel's hi! our priority is ofer quality and confort for the best price.
3 out of 5
by A verified traveler

Posted 30 Oct 2019 on Orbitz
Comment from Hotel Management
1 Nov 2019 by HOTEL HI QUERETARO, Hotel Management
Muchas gracias por dejar un comentario sobre nuestra propiedad, Hoteles hi.
3 out of 5
by A verified traveler

Posted 28 Sep 2019 on Hotels
Comment from Hotel Management
4 Oct 2019 by HOTEL HI QUERETARO, Hotel Management
Buen día Sr. Gustavo! Agradecemos su valoración, y de igual manera nos gustaría saber su opinión. saludos!
3 out of 5
by A verified traveler

Posted 20 Sep 2019 on Hotels
Comment from Hotel Management
2 Oct 2019 by HOTEL HI QUERETARO, Hotel Management
Buen día! Agradecemos su valoración, sin embargo, nos gustaría conocer sus comentarios para ver nuestros puntos de mejora, para hoteles hi! siempre es un placer atenderles. saludos!
3 out of 5
by A verified traveler

Posted 22 Apr 2019 on Hotels
Comment from Hotel Management
13 Jun 2019 by HOTEL HI QUERETARO, Hotel Management
¡Gracias por alojarse con nosotros! Su opinión es muy importante para nosotros.