Ratings based on 987 Verified Reviews
4.3 Room cleanliness
4.3 Service & staff
4.2 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 18 Nov 2024
Completely outdated, old furniture and the whole place had a stench- elevator, hallways, and rooms.
Comment from Hotel Management
20 Nov 2024 by LC, Hotel Management
We sincerely apologize for any inconvenience you may have experienced during your stay at our facilities. We appreciate your feedback and are working to improve on the mentioned aspects. Your satisfaction is our priority, and we hope to offer you a more pleasant experience on your next visit.
by A verified traveler from SAN PEDRO GARZA GARCIA
Posted 11 Nov 2024
The location is very good. You have options for different transportation. Also, shopping and dinning are available within 10 minutes walk.
Comment from Hotel Management
20 Nov 2024 by LC, Hotel Management
We sincerely thank you for choosing our facilities for your stay. We are truly honored to have been your choice and hope we have exceeded your expectations. It will be a pleasure to welcome you again in the future.
by A verified traveler
Posted 1 Nov 2024
by A verified traveler
Posted 29 Oct 2024
by A verified traveler
Posted 28 Oct 2024
Very friendly staff, ladies cleaning the rooms were wonderful.
Comment from Hotel Management
28 Oct 2024 by LC, Hotel Management
Good afternoon, we are glad that your stay in our facilities was comfortable, and we hope to see you soon
by A verified traveler
Posted 25 Oct 2024
by A verified traveler from Richmond
Posted 16 Oct 2024
by A verified traveler
Posted 13 Oct 2024
The bathtub was dirty and when it appears to be mold on the walls.
by A verified traveler
Posted 16 Sep 2024
It is nice, quiet and clean hotel 🏨 👌
Comment from Hotel Management
30 Sep 2024 by GM, Hotel Management
Thank you so much for visiting our facilities! We truly appreciate your time and interest. It was great to have you with us.We can't wait to see you again!If you have any questions or need further information, feel free to reach out!
by A verified traveler
Posted 6 Sep 2024
Good staff
