Ratings based on 975 Verified Reviews
4.3 Room cleanliness
4.3 Service & staff
4.2 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 16 Sep 2024
It is nice, quiet and clean hotel 🏨 👌
Comment from Hotel Management
30 Sep 2024 by GM, Hotel Management
Thank you so much for visiting our facilities! We truly appreciate your time and interest. It was great to have you with us.We can't wait to see you again!If you have any questions or need further information, feel free to reach out!
by A verified traveler
Posted 6 Sep 2024
Good staff
by A verified traveler from Pearland
Posted 3 Sep 2024
Great service and I had the free hot breakfast buffet! The chef was very helpful when I toll her that my stomach was upset and she made me some home made Quesadilla with mushrooms! My stay was great! Super clean,comfy bed and great breakfast buffet.
by A verified traveler
Posted 2 Sep 2024
Cortaron el agua, marcamos y el personal fue grosero, regresó el agua en 15 minutos pero casi a la hora del check out, tuvimos que bañarnos con prisa
Comment from Hotel Management
2 Sep 2024 by Gerente de Servicio al huésped, Hotel Management
Estimado Sr. Daniel, lamentamos lo sucedido durante su estancia, sabemos que es molesto cuando se interrumpen su agenda por situaciones externes, lamentablemente al momento fue emergente la situación por lo cual se decidió el corte general de agua, esto para evitar desperdiciar el agua por una fuga detectada, la cual fue reparada con éxito, esperamos que en su próxima visita su experiencia sea diferente, si tiene algún otro comentario o sugerencia, no dude en contactarnos.
by A verified traveler
Posted 28 Aug 2024
Location was good, staff very helpful, good breakfast.
Comment from Hotel Management
2 Sep 2024 by Guest Service Manager, Hotel Management
Dear Mr. Ermanno, we are glad to know that the location of our hotel and the treatment provided by our staff met your expectations, we strive daily to provide the best quality in all our services, we appreciate your comments, we hope to have your visit again, if you have any other comments or suggestions, please contact us.
by A verified traveler
Posted 25 Aug 2024
Servicial personal
Comment from Hotel Management
2 Sep 2024 by Gerente de Servicio al huésped, Hotel Management
Estimado Sr. Feliz, nos alegra saber que el trato brindado por nuestro personal alcanzó sus expectativas, gracias a sus comentarios podemos detectar áreas de oportunidad en las cuales tenemos que seguir mejorando, si tiene algún otro comentario o sugerencia, no dude en contactarnos.
by A verified traveler
Posted 22 Aug 2024
Great stay. Near a plaza where its easy to get around.
Comment from Hotel Management
2 Sep 2024 by Guest Service Manager, Hotel Management
Dear Ms. Karina, we are glad to know that the location of our hotel met your needs, we appreciate your comments, these are very important to us, if you have any other comments or suggestions, please do not hesitate to contact us, we hope to have your visit again.
by A verified traveler
Posted 17 Aug 2024
Comment from Hotel Management
2 Sep 2024 by Gerente de Servicio al huésped, Hotel Management
Estimada Srta. Matilde, Agradecemos el tiempo invertido al contestar nuestra encuesta de satisfacción, sus comentarios son muy importantes para nosotros, estos nos ayudan a mantener una calidad óptima de nuestros servicios para todos nuestros huéspedes y poder alcanzar sus expectativas durante su estancia, esperamos verla nuevamente en nuestro hotel, si tiene algún otro comentario o sugerencia, no dude en contactarnos.Estamos a sus ordenes.Saludos cordiales.
by A verified traveler
Posted 15 Aug 2024
Buen servicio todo muy bien el personal muy atento
Comment from Hotel Management
2 Sep 2024 by Gerente de Servicio al huésped, Hotel Management
Estimada Srta. Patricia, nos alegra saber que el trato recibido por nuestro personal fue de su agrado, diariamente nos esforzamos en mantener una calidad óptima en nuestros servicios para satisfacer las necesidades de nuestros huéspedes, esperamos contar nuevamente con su visita, si tiene algún otro comentario o sugerencia, no dude en contactarnos.
by A verified traveler
Posted 12 Aug 2024
Good service
Comment from Hotel Management
2 Sep 2024 by Guest Service Manager, Hotel Management
Dear Mr. Felix, Thank you for taking the time to answer our satisfaction survey, your comments are very important to us, they help us to maintain an optimal quality of our services for all our guests and to meet your expectations during your stay, we hope to see you again in our hotel, if you have any other comments or suggestions, please do not hesitate to contact us.We are at your service.Best regards.
