Ratings based on 145 Verified Reviews
4.2 Room cleanliness
4.2 Service & staff
4.0 Room comfort
3.8 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 27 Nov 2024
by A verified traveler
Posted 15 Nov 2024
Security Staff, are very helpful, and they make you feel very safe.
by A verified traveler
Posted 23 Oct 2024
Las condiciones del baño terrible, lavado , sanitario y ducha tapada: Espacio completamente reducido, debería ser catalogado como Motel no llena las expectativas de Hotel
Comment from Hotel Management
23 Oct 2024 by Fátima, Hotel Management
Buenos días Sr. Umaña, le enviamos un cordial saludo y agradecemos tomar parte de su valioso tiempo para hacer mención sobre su experiencia, hemos trasladado sus comentarios a nuestro departamento de Limpieza, para que tome las acciones necesarias y asegure la mejora de los puntos en mención, Saludos
by A verified traveler from Houston
Posted 14 Oct 2024
Muy buena opción si deciden visitar la ciudad de san Miguel
Comment from Hotel Management
23 Oct 2024 by Fátima, Hotel Management
Buen día,estimado William, Reciba un cordial saludo, agradecemos tomarse parte de su valioso tiempo para comentar, nos encanta nos haya elegido para su descanso en Oriente, esperamos tener el privilegio de verlo pronto.
by A verified traveler
Posted 5 Oct 2024
A/C was very loud
Comment from Hotel Management
23 Oct 2024 by Fátima, Hotel Management
Dear Mr. Paul, thank you so much for your comments. We will gladly forward your comments to our maintenance department so that they can take the necessary actions to help minimize the noice. Best Regards
by A verified traveler from Horseheads
Posted 1 Oct 2024
Bed was small for 2 people. Bathroom toilet not working. No hot water for shower.
Comment from Hotel Management
23 Oct 2024 by Fátima, Hotel Management
Good afternoon Mr Mchael,Thank you very much for yuor comments, we are taking actions to improve the quality in the mentioned areas,Regarding the beds, we hope our administration can consider them in future investments. Best Regards
by A verified traveler
Posted 1 Oct 2024
I enjoyed my stay A/C unit very loud in room 211
Comment from Hotel Management
23 Oct 2024 by Fátima, Hotel Management
Nice to greet you again, thank you so much for your comments, we hope to see you again, we are trying to improve the loud in our A/C. Best Regard
by A verified traveler
Posted 28 Sep 2024
Need to improve on front desk staff.
Comment from Hotel Management
23 Oct 2024 by Fátima, Hotel Management
Dear Rene,is nice to greet you, thank you so much for your comments, we will gladly take action so that our staff improves in services issues.Regards,
by A verified traveler
Posted 6 Sep 2024
Nice clean and very quiet
Comment from Hotel Management
23 Oct 2024 by Fátima, Hotel Management
Dear Mauricio, is nice to greet you, thank you for your comments, we hope to see you soon.Best Regards,
by A verified traveler
Posted 5 Aug 2024 on Hotels
