Ratings based on 67 Verified Reviews
4.0 Room cleanliness
3.7 Service & staff
3.3 Room comfort
3.3 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 9 Nov 2018
by juan
Bed bugs and hill ruin my feet and ankles
Posted 7 Jan 2018 on HotelsThe location is hidden and hard to walk up the hill. Bring good hiking shoes to walk to the hotel cause I ruin my feet and knees. The night guys keeps laughing for no reason. I ask him about the WiFi and he gave me the weaker WiFi pass word. The hotel uses two different WiFi and he kept laughing and I asked about the WiFi. I ended up using all my data. The bed smelled like feces . I got itchy on Christmas Eve. The towel were nicely folded but it made me itchy as well. The room has no safe so I had to take my valuables with me. I checked out on Christmas Day and found a safer hotel and cleaner room.
by A verified traveler from gdl
Bad experience wouldnt stay again
Posted 14 Mar 2017Bathroom was very tiny low ceiling, old sink.facilities are too old and in bad condition, location is not accesible the price is not fair for what u get
by A verified traveler from Halifax, NS
Disappointing room, close to downtown
Posted 8 Feb 2017
Pros: Proximity of downtown.
Cons: This hotel doesn't meet our previous experience with Expedia.ca. Expedia should remove this hotel from their inventory.
We rented 2 rooms, one was barely acceptable and the other one the ground floor can only be described as a dungeon. The ceiling was so low that I banged my head on the ceiling fan and the washroom ceiling light. Both rooms were damp and cold. No heater available.
Recommended
for Everyoneby A verified traveler
Nice Hotel
Posted 28 Nov 2016
Cons: For this time of the year, it needed a heater!
It was a great stay. This hotel is very pleasing, charming, and nice. Staff was very friendly and helpful.
by Charlene from Toronto
Hotel good; city beautiful; accessibility not
Posted 26 Jan 2016 on HotelsWe, 3 of us, went to visit San Miguel de Allende, a beautiful, UNESCO heritage town in central Mexico. The hotel was perfect for us; the rom rate was very good. Wee have little experience with mid-level hotels, but this was a great eye-opener. Lovely garden; good location. However a caveat: This does not speak to the hotel alone but to the entire city. It there are any accessibility issues, this is not the place. My friends had a great time and saw a lot. There was very little I could do since my wheelchair would not fit on the sidewalks and I am quite limited using only my crutch. I tried to find out about this before I committed to go, but found very little about wheelchair accessibility. However, the city is beautiful and I had a good time on the trolley tour.
by A verified traveler
Posted 21 Aug 2019 on Hotels
by A verified traveler
Posted 1 May 2019
Falto mejorar el servicio de alimentos en tiempo
by A verified traveler from Guerrero
Posted 30 Apr 2019
El estacionamiento distante , y instalaciones de ahí mal muy ruidosas en la noche no se descalza .
by A verified traveler
Posted 9 Dec 2018 on Hotels
