Ratings based on 85 Verified Reviews

4.0 out of 5
100% of guests recommend
4.3 Room cleanliness
4.1 Service & staff
4.4 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
1 out of 5
by A verified traveler

Posted 28 Jun 2024
The property is beautiful the staff barely talks to you and the pillows/bedding was terribly dirty could not sleep due to dirty smell on pillows stains on sheets and even hairs on bedding very dirty unsanitary. Property is beautiful thou
5 out of 5
by A verified traveler

Posted 26 Jun 2024
El hotel estába muy limpio en general. Uno de los mejores hoteles que me he hospedado mis tres hijos les encantó que tenía jacuzzi y alberca todos muy amables.
1 out of 5
by A verified traveler

This traveler left a rating score only Posted 20 May 2024 on Hotels
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 19 May 2024
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 10 Aug 2022 on Hotels
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 29 Apr 2022 on Hotels
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 28 Apr 2022 on Hotels
5 out of 5
by A verified traveler

Posted 5 Mar 2022
I accidentally booked a place far from the city center of San Miguel de Allende. But the front staff were very helpful and accomodating in allowing to change from 3 nights to 1 night.
Comment from Hotel Management
11 Mar 2022 by Front desk, Hotel Management
Thanks Steve It was a pleasure for us to assist you.
1 out of 5
by A verified traveler from LEXINGTON

This traveler left a rating score only Posted 19 Feb 2022 on Travelocity
3 out of 5
by A verified traveler

Nice stay

Posted 1 Oct 2021 on Hotels
Nice place to stay. Clean rooms. Spacious. Comfortable. Weather was terrible, raining.
Comment from Hotel Management
14 Oct 2021 by j, Hotel Management
Buenos días. Agradecemos sus comentarios. Tenga buen día