Ratings based on 1,068 Verified Reviews
4.6 Room cleanliness
4.6 Service & staff
4.6 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 29 Nov 2024
It’s a great place for a family trip.
by A verified traveler
Posted 29 Nov 2024
Although DirectTV had an issue on the property for 36 hours and we couldn’t watch our Thanksgiving Day Parade and Football games. The wonderful Lakehouse reception staff waived our resort fee which was a very nice surprise.
by A verified traveler
Posted 29 Nov 2024
I love it there!
Comment from Hotel Management
29 Nov 2024 by Front Office Management, Hotel Management
Amy, thank you for your feedback! If you would like, please feel free to provide us with further details in regard to your stay to improve our resort experience. We hope to welcome you back soon!
by A verified traveler
Posted 28 Nov 2024
Comment from Hotel Management
29 Nov 2024 by Front Office Management, Hotel Management
Jesus, thank you for your feedback! If you would like, please feel free to provide us with further details in regard to your stay to improve our resort experience. We hope to have the opportunity to serve you better in the future.
by A verified traveler
Posted 26 Nov 2024
Comment from Hotel Management
26 Nov 2024 by Front Office Management, Hotel Management
Vivian, thank you for your feedback! If you would like, please feel free to provide us with further details in regard to your stay to improve our resort experience. We hope to welcome you back soon!
by A verified traveler
Posted 20 Nov 2024
We really liked the lake View.
Comment from Hotel Management
21 Nov 2024 by Front Office Management, Hotel Management
Raquel, thank you for your feedback! We are pleased to hear that you enjoyed your lake front rooms, Lake San Marcos is a hidden gem. We hope to welcome you back soon!
by A verified traveler
Posted 19 Nov 2024
Customer service was beyond friendly and helpful. Such a beautiful clean resort, with super fun amenities. Will definitely stay again.
Comment from Hotel Management
21 Nov 2024 by Front Office Management, Hotel Management
Angela, thank you for sharing your resort experience with us! We appreciate your acknowledgement of our service standards, and we hope to welcome you back soon:)
by A verified traveler
Posted 17 Nov 2024
Comment from Hotel Management
17 Nov 2024 by Front Office Management, Hotel Management
Dustin, thank you for your feedback. If you would like, please feel free to provide us with further details in regard to your stay to improve our resort experience. We hope to have the opportunity to serve you better in the future.
by A verified traveler
Posted 15 Nov 2024
Comment from Hotel Management
15 Nov 2024 by Front Office Management, Hotel Management
Alma, thank you for your feedback! If you would like, please feel free to provide us with further details in regard to your stay to improve our resort experience. We hope to welcome you back soon!
by A verified traveler
Posted 10 Nov 2024
Comment from Hotel Management
11 Nov 2024 by Front Office Management, Hotel Management
Yesenia, thank you for your feedback! If you would like, please feel free to provide us with further details in regard to your stay to improve our resort experience. We hope to welcome you back soon!
