Ratings based on 572 Verified Reviews
4.7 Room cleanliness
4.7 Service & staff
4.5 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
by A verified traveler from las vegas
Posted 10 Jan 2025
Everyone was very friendly and helpful
Comment from Hotel Management
10 Jan 2025 by Federica Guest Relation Agent, Hotel Management
Dear Guadalupe, we would like to thank you for taking your time to leave us a review. It is a great satisfaction for us to read that you appreciate our staff. We hope to have the pleasure of welcoming you back in the near future. Our very best regards, Team Palazzo Barocci
by A verified traveler
Posted 6 Jan 2025
Very good location. Great service.
Comment from Hotel Management
7 Jan 2025 by Federica Guest Relation Agent, Hotel Management
Dear Maher, thank you for taking time for reviewing Palazzo Barocci.We are very glad that you enjoyed our location and service.We hope to see you again in the next future,our Best Regards Palazzo Barocci Team
by A verified traveler from Richmond Hill
Posted 29 Dec 2024
Great location at ATV dock line 1 in Saint Marco. Everything is walkable within 1.5Km like good eats and shopping for souvenirs etc. The hotel is gothic with new amenities vanities, shower stalls, card access, etc. (except our rain shower didn’t work in room 204 and the glass doors leak). Otherwise, the canal view is just breathtaking but more beautiful in the evenings. Breakfast includes Venetian scrambled eggs. We will return in the future for sure.
Comment from Hotel Management
1 Jan 2025 by Federica Guest Relation Agent, Hotel Management
Dear Ko-Hui, thank you so much for your good feedback; it's a pride for us to read your words.We are very happy that you liked our breakfast and our historic building.It would be a pleasure for us to have you as our guest again. Our best Regards Palazzo Barocci Team
by A verified traveler
Posted 29 Dec 2024
Comment from Hotel Management
29 Dec 2024 by Federica Guest Relation Agent, Hotel Management
Dear Jemin, Thank you for taking time for reviewing Palazzo Barocci. We are pleased for your good feedback.We hope to see you again in the next future.Best Regards Palazzo Barocci Team
by A verified traveler
Posted 10 Dec 2024
Comment from Hotel Management
22 Dec 2024 by Lara - Guest Relation Agent, Hotel Management
Dear Laura,we would like to thank you for taking your time to leave us a review. Your feedback is vital to us as we constantly thrive to exceed your expectations while staying with us. We hope to have the pleasure of welcoming you back in the near future. Our very best regards, Lara - Guest Relation Agent
by A verified traveler
Posted 6 Dec 2024
Location, location, location…. Fantastic position on the Grand Canal with the waterbus stop right outside. Paid more for the balcony room facing the canal per the hotels website and was worth it. Hotel’s breakfast had less choice than you get at bigger hotels and the bar was very quiet…but we were ok with that…. Staff were lovely.
Comment from Hotel Management
22 Dec 2024 by Lara - Guest Relation Agent, Hotel Management
Dear Simon,Thank you for your time and for sharing your experience with us.It is a great satisfaction for us to read your words. We are delighted to read that you had an enjoyable experience with us and appreciated our service. With the hope of having you back in the near future, our very best regards. Lara - Guest Relation Agent
by A verified traveler
Posted 4 Dec 2024
I liked that the property was on the Grand Canal. The staff were great! I wished the mini bar was more stocked as places to hang out and visit with a drink closed down earlier than I expected.
Comment from Hotel Management
6 Dec 2024 by Giulia Guarino Front Office Manager , Hotel Management
Dear Mr Jeff,thank you for having shared your exprience with the users of Expedia.We are glad to read your kind words about the team, and it is a pleasure to share with them.Thank you for your the note about the minibar, the feedback of our guests is important to improve our service.Unfortunately, we know that in Venice external Bars during the winter season close very early, for this reason that we have our internal snack bar open until 23:00p.m.We are looking forward to welcoming you back for your next experience.Best Regards,Giulia GuarinoFront Office Manager
by A verified traveler
Posted 1 Dec 2024
Good
Comment from Hotel Management
3 Dec 2024 by Federica Guest Relation Agent, Hotel Management
Dear Hector Evelio Rodriguez,we would like to thank you for the positive feedback. We hope to have the pleasure of welcoming you back in the near future. Our very best regards, Team Palazzo Barocci
by A verified traveler
Posted 26 Nov 2024
Comment from Hotel Management
30 Nov 2024 by Lara - Guest Relation Agent, Hotel Management
Dear Gerardo,Thank you for your time and for sharing your experience with us.We are delighted to read that you had an enjoyable experience with us and appreciated our service. With the hope of having you back in the near future, our very best regards. Lara - Guest Relation Agent
by A verified traveler from Miami
Posted 24 Nov 2024
The reception staff is very friendly and they sit with you with a map and point out the good restaurants as well as places to visit. However be prepared as you will only get one small bottle of water per stay and if you call for them to provide you with ice they will charge you 10 Euros to bring it to your room. Additional water is also 5 Euros so you are better of walking around the corner and buy a big water bottle for .50 Euro.
Comment from Hotel Management
3 Jan 2025 by Giulia Guarino Front Office Manager , Hotel Management
Dear Mr. Roland,Thank you for your time and for sharing your experience with us.It is a great satisfaction for us to read your words about our team. Our passion is to make your stay memorable, and guide you to discover our beautiful city.We take the opportunity to point out that you paid 10,00 for the request of the room service, there are no additional costs for the ice.Best Regards,
