Ratings based on 609 Verified Reviews
4.3 Room cleanliness
4.4 Service & staff
4.4 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
by A verified traveler from Palm Beach Gardens
Posted 11 Nov 2024
Staff was very helpful and pleasant. Property located in convenient location to EverBank stadium and the transportation was a pleasant surprise. Could be cleaner for sure and a bit dated, but the bed and pillows are comfortable. We would stay again.
Comment from Hotel Management
12 Nov 2024 by Front Office Manager , Hotel Management
Thank you for taking the time to share your experience about your recent stay at our hotel. We sincerely appreciate your feedback and we are very sorry we did not exceed your expectations. Your comments will help us as we continually work to improve our guest experience.
by A verified traveler
Posted 8 Nov 2024
I didn't like the shower curtain in my bedroom it was not clean and a foul odor was comn from it also the bottom fridge wasn't working at all only the freezer worked
Comment from Hotel Management
11 Nov 2024 by Dual Front Office Manager , Hotel Management
Thank you for taking the time to share your experience about your recent stay at our hotel. We sincerely appreciate your feedback and we are very sorry we did not exceed your expectations. Your comments will help us as we continually work to improve our guest experience.
by A verified traveler
Posted 5 Oct 2024
Very spacious suites, clean, and a good breakfast offered. Enjoyed our stay and would stay again.
Comment from Hotel Management
7 Oct 2024 by Front Office Manager , Hotel Management
Thank you for taking a moment to share your experience. I am happy to hear you found your stay enjoyable! We look forward to welcoming you back to our hotel in the future.
by A verified traveler
Posted 3 Oct 2024
It was for one night so I put up with it but breakfast wasn’t great old tiered fitting and sullen staff. One woman was asleep with her head on the desk at 9,00pm when I went up to my room !!
Comment from Hotel Management
4 Oct 2024 by Front Office Manager , Hotel Management
Thank you for taking the time to share your experience about your recent stay at our hotel. We sincerely appreciate your feedback and we are very sorry we did not exceed your expectations. Your comments will help us as we continually work to improve our guest experience.
by A verified traveler
Posted 2 Oct 2024
Comment from Hotel Management
3 Oct 2024 by Front Office Manager , Hotel Management
Thank you for taking a moment to share your experience. I am happy to hear you found your stay enjoyable! We look forward to welcoming you back to our hotel in the future.
by A verified traveler
Posted 29 Sep 2024
My family and I had a great time there. The hotel was very good, breakfast was also good, the regular things you see but it felt better quality.
The only thing I did not like was the fact that we stayed 3 nights and my bedroom was not cleaned once. When I asked they said it was not on the list and they had too many check outs to clean (not my problem).
Comment from Hotel Management
2 Oct 2024 by Front Office Manager , Hotel Management
Thank you for taking a moment to share your experience. I am happy to hear you found your stay enjoyable! We look forward to welcoming you back to our hotel in the future.
by A verified traveler
Posted 28 Sep 2024
Comment from Hotel Management
29 Sep 2024 by Front Office Manager , Hotel Management
Thank you for taking a moment to share your experience. I am happy to hear you found your stay enjoyable! We look forward to welcoming you back to our hotel in the future.
by A verified traveler
Posted 28 Sep 2024
Parking and breakfast included! Beautiful and big king suite! Comfortable bed, super clean!
Comment from Hotel Management
29 Sep 2024 by Front Office Manager , Hotel Management
Thank you for taking a moment to share your experience. I am happy to hear you found your stay enjoyable! We look forward to welcoming you back to our hotel in the future.
by A verified traveler
Posted 20 Sep 2024
Short business trip, everything was perfect.
Comment from Hotel Management
21 Sep 2024 by Front Office Manager , Hotel Management
Thank you for taking a moment to share your experience. I am happy to hear you found your stay enjoyable! We look forward to welcoming you back to our hotel in the future.
by A verified traveler
Posted 19 Sep 2024
Not a whole lot!! 20 bucks to park no restaurants in the area in the room, just average no amenities in there!
