Ratings based on 469 Verified Reviews
4.7 Room cleanliness
4.4 Service & staff
4.6 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 25 Nov 2024
Great location!!
by A verified traveler from Windermere
Posted 23 Nov 2024
We spent a night at the property , room was spacious , heather good, close from restaurants and places to visit . Highly recommended .
by A verified traveler
Posted 2 Nov 2024
by A verified traveler
Posted 30 Oct 2024
Great location.
by A verified traveler
Posted 29 Oct 2024
Great large room and a great location.
by A verified traveler
Posted 25 Oct 2024
The room
was spacious and clean. Would have been better if they had washrooms outside if the rented rooms. Did not get to enjoy the “canal view” due to construction.
by A verified traveler
Posted 21 Oct 2024
This place was so cute and very conveniently located right near the grand canal, bus stop, restaurants, and St. Mark’s Basilica. It was very easy to find, close enough to walk to everything, and had everything we needed. The bed was pretty uncomfortable, and the room is small, but was fine for us for 2 nights. Check-in was confusing and weird, as there is nobody there when you arrive. We got there in the pouring rain and rang and rang the doorbell but nobody came, so we had to wait for a guest to walk out so we could come inside. Once inside, the keys are just sitting on the desk in an envelope with your name on them, and there is nobody there. The following day there was a “receptionist” on Zoom at a computer on the front desk, which was odd. There are also different signs and notices everywhere on the front desk, which provided information on paying the city tax and checking out, which felt pretty confusing. Overall it was a nice stay and very good location, but the receptionist situation, and process for checking in and out, was not the best experience.
by A verified traveler
Posted 18 Oct 2024
Very beautiful! Clean and smells good! Very friendly and accommodating staffs! 10/10!!! I would definitely stay here again if given a chance to come back.
by A verified traveler
Posted 18 Oct 2024
Location was great, close to vaporetto stop (Rialto), close to san Marco. Room was as expected in terms of size, etc. No phone in room, so no way to get wakeup calls which would be nice to have. A safe in the room would be nice to have. Service was good, when we contacted them, the response (through virtual terminal) was good.
by A verified traveler
Posted 9 Oct 2024
Wonderful central location, walking distance from everything. Comfortable bed. Spacious washroom. Charming balcony.
Would definitely stay here again.
