Ratings based on 120 Verified Reviews
4.7 Room cleanliness
4.7 Service & staff
4.6 Room comfort
4.7 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 7 Nov 2024
Podría tener mejores opciones de desayunos y TVs más modernas para ver contenido en Netflix, YouTube, etc
by A verified traveler
Posted 30 Jun 2024
Clean, well-appointed suites with views of the city. Underground parking. Good gym. Included breakfast is good. Oxxo and Wal-Mart Express walkable. A value!
by A verified traveler
Posted 22 May 2024
A good location across the street from the Hilton and next door to the Hyatt Regency. Hotel is immaculately clean and the bedding is top notch. The air conditioning works well and the room includes fridge, coffee maker, small stove, and a few kitchen utensils, cups, plates, etc.
Breakfast is included. It is a continental breakfast but sufficient.
Only downside is parking. There is an underground garage that services the hotel and adjacent retail but you must tell the front desk when you are leaving so they can call the parking attendant. Also, the underground garage is closed on Sundays. Good news is they can still open the garage to let guests in.
It is a good option for the price.
by A verified traveler
Posted 20 May 2024
Safe neighborhood, nice hotel.
by A verified traveler
Posted 30 Mar 2024 on Hotels
by A verified traveler
Posted 14 Feb 2024
Stayed here in one of the top suites. Overall it was safe, clean, free breakfast, gym, laundry, included and pool table. Staff was friendly and helpful but overall, I wasn't super impressed and in my personal opinion, I would not stay here again as there are other hotels that are a lot better. A few reasons, usually I can sleep in anything and I am not super high maintenance, however the bed was way to firm for my liking, it just felt like I was laying on a flat hard box with no comfort. The other thing that I found weird was, I understand the policy of the hotel is to pay upfront, however, I was staying for more 4 days and usually hotels ask you to pay in full for the entire stay when you check in or at the end of your stay. They asked me to pay every single night which was weird and they asked me what I wanted to do. Isn't it your hotel? Shouldn't you know your own policy??? They didn't seem confident in knowing what they were doing so that turned me off from coming back and the way it was handled of having to pay every night. The area was way to quiet for my liking especially at night.
The other thing that was weird to me was the access to the doors at the entrance. You can enter the hotel whenever you wanted but leaving, the doors where always locked from me getting out. The front desk guys had to let me out every time but should it not be the other way around? If you are worried about security, should you not want to prevent people from getting in, not out?
by A verified traveler
Posted 6 Feb 2024 on Hotels
Excellent location, very clean. No bellman available, no help with luggage.
by A verified traveler from El Paso
Posted 14 Nov 2023
Best property in San Luis Potosí, this is a clean, safe place. Staff if first class the Junior Suite was excellent, internet was great. I highly recommend.
by A verified traveler
Posted 15 Oct 2023 on Travelocity
by A verified traveler
Posted 28 Aug 2023
Comment from Hotel Management
30 Aug 2023 by The View Hotel By Covalia , Hotel Management
Agradecemos su calificación, seguiremos trabajando para siempre brindarle el mejor servicio.
