Ratings based on 671 Verified Reviews

4.2 out of 5
77% of guests recommend
4.3 Room cleanliness
4.3 Service & staff
4.0 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
4 out of 5
by A verified traveler

Posted 31 Dec 2024
.
Comment from Hotel Management
31 Dec 2024 by Gerencia, Hotel Management
Estimado HuéspedAgradezco la confianza de hospedarse en esta su casa, y le deseamos que pase unas Felices Fiestas y un 2025 lleno de éxitos¡¡¡¡
3 out of 5
by A verified traveler

This traveler left a rating score only Posted 21 Dec 2024
5 out of 5
by A verified traveler

Posted 8 Nov 2024
Good
Comment from Hotel Management
8 Nov 2024 by Gerencia, Hotel Management
Estimado huesped.¡Gracias por hospedarse con nosotros!Lo esperamos pronto en esta su casa.
3 out of 5
by A verified traveler from fullerton

Posted 26 Aug 2024
Noisy
Comment from Hotel Management
1 Sep 2024 by Gerencia, Hotel Management
Estimado Huesped Agradezco la confianza de hospedarse en esta su casa, trabajaremos en las mejoras
5 out of 5
by A verified traveler

Posted 29 Jul 2024
El desayuno buffet esta demasiado pobre.
Comment from Hotel Management
1 Aug 2024 by Gerencia, Hotel Management
Estimado HuéspedAgradezco la confianza de hospedarse en esta su casa, su comentario es muy importante reforzaremos el tema de los alimentos
5 out of 5
by A verified traveler

Posted 29 Jul 2024
Comment from Hotel Management
1 Aug 2024 by Gerencia, Hotel Management
Estimado HuéspedAgradezco la confianza de hospedarse en esta su casa Gerencia
2 out of 5
by A verified traveler

Posted 10 Jul 2024
Everything was nice but room was hot and can’t adjust temperature on them.
Comment from Hotel Management
23 Jul 2024 by Manager, Hotel Management
Dear guestI apologize for the inconvenience of the air conditioning, we are already taking corrective actions to avoid a repetition.
3 out of 5
by A verified traveler

Posted 16 Jun 2024
I didn’t like to re- program door key everyday.
Comment from Hotel Management
20 Jun 2024 by Manager, Hotel Management
Dear guestI apologize for the details presented during your stay, we are reinforcing the processes to prevent this from happening again.
3 out of 5
by A verified traveler

Posted 14 Jun 2024
Acces key don’t work, need go to validate everyday.
Comment from Hotel Management
20 Jun 2024 by Manager, Hotel Management
Dear guestI apologize for the details presented during your stay, we are reinforcing the processes to prevent this from happening again.
5 out of 5
by A verified traveler

Posted 19 May 2024
Very nice and clean but small rooms. Would definitely return to stay again
Comment from Hotel Management
27 May 2024 by Manager , Hotel Management
Dear guestI appreciate the comment and the trust in staying We will be very happy to welcome you again