Ratings based on 647 Verified Reviews
4.3 Room cleanliness
4.3 Service & staff
4.0 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 8 Nov 2024
Good
Comment from Hotel Management
8 Nov 2024 by Gerencia, Hotel Management
Estimado huesped.¡Gracias por hospedarse con nosotros!Lo esperamos pronto en esta su casa.
by A verified traveler from fullerton
Posted 26 Aug 2024
Noisy
Comment from Hotel Management
1 Sep 2024 by Gerencia, Hotel Management
Estimado Huesped Agradezco la confianza de hospedarse en esta su casa, trabajaremos en las mejoras
by A verified traveler
Posted 29 Jul 2024
El desayuno buffet esta demasiado pobre.
Comment from Hotel Management
1 Aug 2024 by Gerencia, Hotel Management
Estimado HuéspedAgradezco la confianza de hospedarse en esta su casa, su comentario es muy importante reforzaremos el tema de los alimentos
by A verified traveler
Posted 29 Jul 2024
Comment from Hotel Management
1 Aug 2024 by Gerencia, Hotel Management
Estimado HuéspedAgradezco la confianza de hospedarse en esta su casa Gerencia
by A verified traveler
Posted 10 Jul 2024
Everything was nice but room was hot and can’t adjust temperature on them.
Comment from Hotel Management
23 Jul 2024 by Manager, Hotel Management
Dear guestI apologize for the inconvenience of the air conditioning, we are already taking corrective actions to avoid a repetition.
by A verified traveler
Posted 16 Jun 2024
I didn’t like to re- program door key everyday.
Comment from Hotel Management
20 Jun 2024 by Manager, Hotel Management
Dear guestI apologize for the details presented during your stay, we are reinforcing the processes to prevent this from happening again.
by A verified traveler
Posted 14 Jun 2024
Acces key don’t work, need go to validate everyday.
Comment from Hotel Management
20 Jun 2024 by Manager, Hotel Management
Dear guestI apologize for the details presented during your stay, we are reinforcing the processes to prevent this from happening again.
by A verified traveler
Posted 19 May 2024
Very nice and clean but small rooms. Would definitely return to stay again
Comment from Hotel Management
27 May 2024 by Manager , Hotel Management
Dear guestI appreciate the comment and the trust in staying We will be very happy to welcome you again
by A verified traveler
Posted 18 May 2024
Room felt dirty bathroom did not feel clean to take a shower there was trash on the floor look like it had not been swept bed was super small for a queen and room was small
Comment from Hotel Management
27 May 2024 by Manager , Hotel Management
Dear guest I apologize for the details presented. During your stay, we are taking corrective actions so that it does not happen again.
by A verified traveler
Posted 19 Apr 2024
Comment from Hotel Management
31 May 2024 by Gerencia, Hotel Management
Estimado HuéspedAgradezco la confianza en esta su casa
