Ratings based on 176 Verified Reviews
4.8 Room cleanliness
4.7 Service & staff
4.6 Room comfort
4.8 Hotel condition
Expedia Verified Reviews
by A verified traveler from Havertown
Posted 27 Oct 2024
by A verified traveler
Posted 15 Sep 2024
by A verified traveler
Posted 9 Aug 2024
This property is a jewel!!! Every detail has been taking care of. The building is breath taking! Pictures on line does not give it justice! The suites are espectacular! All services are high end. Old time meets new era in this magnificent museum. The tour is a must, please tip the tour guide!
Staff is courteous and knowledgeable.
by A verified traveler
Posted 19 Jun 2024
We staying here at palacio for two nights with Two teens and this was an mazing experience. Rooms were beautiful. Food was very delicious. Staff was great . And at the end we had a tour of palace and it was awesome! Ps don’t forget to reserve your massage there also .
by A verified traveler
Súper hotel
Posted 20 Apr 2024 on HotelsMuy bonita experiencia,
Todo estuvo súper. Hermoso hotel, muy limpio y elegante. Todos súper amables y la comida excelente. Súper recomendable
by A verified traveler from Long Beach
Posted 9 Mar 2024
This is a beautiful hotel, and well worth the stay. Huge room, very well decorated. It is also very well-located.
Comment from Hotel Management
9 Mar 2024 by Hotel Museo Palacio de San Agustìn, Hotel Management
It is a pleasure for us to be able to offer you unique and special experiences, we look forward to seeing you.
by A verified traveler
A must stay
Posted 4 Mar 2024 on HotelsStaff was very accommodating. The property is impecable. History tours were very amazing and they made me feel very welcomed.
Comment from Hotel Management
9 Mar 2024 by Hotel Museo Palacio de San Agustìn, Hotel Management
It is a pleasure for us to be able to offer you unique and special experiences, we look forward to seeing you.
by A verified traveler
Great place to stay
Posted 21 Feb 2024 on HotelsNever experienced a hotel museum before make some extra time to take a tour of the place. The staff was very professional and friendly will be returning whenever I am in the area.
Comment from Hotel Management
9 Mar 2024 by Hotel Museo Palacio de San Agustìn, Hotel Management
It is a pleasure for us to be able to offer you unique and special experiences, we look forward to seeing you
by A verified traveler
Posted 2 Feb 2024 on Travelocity
An amazing property. A museum of a place. Beautiful, elegant and intimate. The staff is gracious and knowledgeable
Comment from Hotel Management
9 Mar 2024 by Hotel Museo Palacio de San Agustìn, Hotel Management
It is a pleasure for us to be able to offer you unique and special experiences, we look forward to seeing you
by A verified traveler
Posted 1 Jan 2024
Good
Comment from Hotel Management
9 Mar 2024 by Hotel Museo Palacio de San Agustìn, Hotel Management
It is a pleasure for us to be able to offer you unique and special experiences, we look forward to seeing you
