Ratings based on 428 Verified Reviews
3.4 Room cleanliness
3.7 Service & staff
3.5 Room comfort
3.2 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 27 Nov 2024
by A verified traveler
Posted 27 Nov 2024
by A verified traveler
Posted 26 Nov 2024
Comment from Hotel Management
26 Nov 2024 by HCJ, Hotel Management
Thank You Zia! We appreciate the great rating of your stay with us, and we hope to host you again soon!!
by A verified traveler from Sonoma
Posted 22 Nov 2024
This hotel is NOT what it looks like! The “oasis” looking set up that is online is such false advertisement. The place is run down and looks it, the bathroom floor and shower had hair in it, the building creaked all night long, and the people frequenting the place were so sketchy. The ONLY thing good to say about it was that the gentleman who checked me in was so kind. Beyond that, I was annoyed that I felt tricked into thinking that this place is nice as the internet makes it look that way.
Comment from Hotel Management
24 Nov 2024 by HCJ, Hotel Management
Thank you for providing feedback of your stay with us Amy. Our sincerest apologies that your stay was unsatisfactory, and we are happy that you found our customer service up to par.We strive to provide our guests with the best stay possible, as your business is much appreciated.
by A verified traveler
Posted 18 Nov 2024
Pictures of the hotel were not representative of the conditions, everything was dirty and run down, in poor condition. The toilet was installed completely crooked. Carpet was stained, unfinished wood work. The pictures made it look nice, IRL - not so much.
Comment from Hotel Management
19 Nov 2024 by HCJ, Hotel Management
Thank you Jim, we appreciate your rating, and your business.
by A verified traveler from Ontario
Posted 12 Nov 2024
Hotel key wasn’t working, guy had me walking around to didn’t doors to try key late at night. Then had me walk to front desk. No toilet paper in restroom.
Comment from Hotel Management
13 Nov 2024 by HCJ, Hotel Management
Lisa, we do apologize that you were having issues with the room key. Thank you for rating your stay with us.
by A verified traveler
Posted 11 Nov 2024
it was nice! they did a good job cleaning and room has everything you need. hot tub could be a bit hotter. was worried about the noise with a lot of people staying there but it turned out to be just fine!
Comment from Hotel Management
13 Nov 2024 by HCJ, Hotel Management
We appreciate the positive feedback of your stay with us Wyatt! Please visit us again soon!
by A verified traveler
Posted 6 Nov 2024
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Comment from Hotel Management
9 Nov 2024 by HCJ, Hotel Management
Thank You Angel for rating your stay!! We appreciate your business!
by A verified traveler
Posted 4 Nov 2024
Good value.
Stayed here during Cal Poly Parents weekend. I was worried about freeway noise but most rooms are in the back. The hotel was totally full and my room was very quiet. Good basic room.
It should be noted that they have essentially no signage. You can't see the one sign until you are all the way there. Don't give up.
Comment from Hotel Management
4 Nov 2024 by HCJ, Hotel Management
We are so happy to hear you liked our hotel Christopher, and we look forward to hosting you for the future Cal Poly events!! Your business is much appreciated!
by A verified traveler
Posted 2 Nov 2024
Comment from Hotel Management
4 Nov 2024 by HCJ, Hotel Management
Dear Devin, thank you so much for the excellent rating of your stay with us!! We look forward to hosting you again soon!
