Ratings based on 973 Verified Reviews
3.9 Room cleanliness
4.0 Service & staff
3.7 Room comfort
3.6 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 27 Sep 2024
Harry and his wife are amazing.
by A verified traveler
Posted 25 Sep 2024
We stayed for one night and everything was fine except the very unfriendly welcome at check-in.
by A verified traveler
Posted 20 Sep 2024
Comment from Hotel Management
24 Sep 2024 by Kind Regards, The Inn At SLO Customer Care Team, Hotel Management
Dear Valuable Guest,We extend our heartfelt gratitude for your participation in the survey regarding your recent visit to our establishment. Your presence is of utmost significance to us, and we hold your feedback in high regard. By sharing your positive experiences and suggesting areas for improvement, you are actively contributing to our mission of providing an exceptional experience not only for yourself but also for future guests. We eagerly anticipate your return and the opportunity to serve you once more. Once again, we express our sincerest appreciation for your valuable time and unwavering loyalty to our esteemed brand.Kind Regards,The Inn At SLO Customer Care Team
by A verified traveler
Posted 20 Sep 2024
Comment from Hotel Management
24 Sep 2024 by Kind Regards, The Inn At SLO Customer Care Team, Hotel Management
Dear Valuable Guest,We extend our heartfelt gratitude for your participation in the survey regarding your recent visit to our establishment. Your presence is of utmost significance to us, and we hold your feedback in high regard. By sharing your positive experiences and suggesting areas for improvement, you are actively contributing to our mission of providing an exceptional experience not only for yourself but also for future guests. We eagerly anticipate your return and the opportunity to serve you once more. Once again, we express our sincerest appreciation for your valuable time and unwavering loyalty to our esteemed brand.Kind Regards,The Inn At SLO Customer Care Team
by A verified traveler
Posted 20 Sep 2024
We had mold all over our sheets.
Comment from Hotel Management
24 Sep 2024 by Kind Regards, The Inn At SLO Customer Care Team, Hotel Management
Dear Valuable Guest,We extend our heartfelt gratitude for taking the time to participate in our survey regarding your recent stay at our property. We sincerely apologize for not surpassing your expectations during your visit. Your satisfaction holds immense significance to us, and we genuinely appreciate the feedback you provided. Rest assured, we will utilize this valuable input to implement necessary enhancements, ensuring a remarkable experience for all our future guests.We earnestly hope that you will grant us the privilege of hosting you once more, affording us the opportunity to deliver a truly superior experience. Your continued support is invaluable to us.Warm regards,Mitesh Panchal (Manager)The team at The Inn At San Luis Obispo.
by A verified traveler
Posted 18 Sep 2024
Comment from Hotel Management
24 Sep 2024 by Kind Regards, The Inn At SLO Customer Care Team, Hotel Management
Dear Valuable Guest,We extend our heartfelt gratitude for taking the time to participate in our survey regarding your recent stay at our property. We sincerely apologize for not surpassing your expectations during your visit. Your satisfaction holds immense significance to us, and we genuinely appreciate the feedback you provided. Rest assured, we will utilize this valuable input to implement necessary enhancements, ensuring a remarkable experience for all our future guests.We earnestly hope that you will grant us the privilege of hosting you once more, affording us the opportunity to deliver a truly superior experience. Your continued support is invaluable to us.Warm regards,Mitesh Panchal (Manager)The team at The Inn At San Luis Obispo.
by A verified traveler
Posted 17 Sep 2024
Great location to the town
Comment from Hotel Management
24 Sep 2024 by Kind Regards, The Inn At SLO Customer Care Team, Hotel Management
Dear Valuable Guest,We extend our heartfelt gratitude for your participation in the survey regarding your recent visit to our establishment. Your presence is of utmost significance to us, and we hold your feedback in high regard. By sharing your positive experiences and suggesting areas for improvement, you are actively contributing to our mission of providing an exceptional experience not only for yourself but also for future guests. We eagerly anticipate your return and the opportunity to serve you once more. Once again, we express our sincerest appreciation for your valuable time and unwavering loyalty to our esteemed brand.Kind Regards,The Inn At SLO Customer Care Team
by A verified traveler
Posted 15 Sep 2024
Polite front desk. Limited tv channel selection
Comment from Hotel Management
17 Sep 2024 by Hiren Panchal , Hotel Management
Hi John, Thank you for completing the survey regarding your recent stay at our property. On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. If I can provide any assistance, please don't hesitate to contact me directly.
by A verified traveler
Posted 14 Sep 2024
great location
Comment from Hotel Management
17 Sep 2024 by Hiren Panchal , Hotel Management
Hi Austin,Thank you for completing the survey regarding your recent stay at our property. On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. If I can provide any assistance, please don't hesitate to contact me directly.
by A verified traveler
Posted 4 Sep 2024
Front desk service was great. Very nice people.
Comment from Hotel Management
10 Sep 2024 by Kind Regards, The Inn At SLO Customer Care Team, Hotel Management
Dear Valuable Guest,We extend our heartfelt gratitude for your participation in the survey regarding your recent visit to our establishment. Your presence is of utmost significance to us, and we hold your feedback in high regard. By sharing your positive experiences and suggesting areas for improvement, you are actively contributing to our mission of providing an exceptional experience not only for yourself but also for future guests. We eagerly anticipate your return and the opportunity to serve you once more. Once again, we express our sincerest appreciation for your valuable time and unwavering loyalty to our esteemed brand.Kind Regards,The Inn At SLO Customer Care Team
