Ratings based on 122 Verified Reviews

3.9 out of 5
77% of guests recommend
4.0 Room cleanliness
4.0 Service & staff
3.8 Room comfort
3.6 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler

Posted 8 Oct 2023
Very helpful, welcoming and the place was clean:) great stay!
3 out of 5
by A verified traveler

Just don’t bother .

Posted 9 Oct 2019 on Hotels
The room we got wasn’t the room I booked and the host put up a big fuss to change it. Lots of cigarettes smoke at the reception. Overpriced stay. Very unprofessional service .Luckily the location and the city overall make up for that but still wouldn’t recommend.
5 out of 5
by A verified traveler

Charming Hotel in

Posted 11 Apr 2019 on Hotels
Being a bit jet lagged and unsure of Italian hotels confused us a bit on the check in, but this was totally our fault. We did not see there was a clearly visible sign for reception. Luckily, some nice gentleman who worked there helped us out greatly! The room was small-ish but lovely. It was the perfect size for us! There was a great view from the porch balcony. The room looked just like the photos. It was close to everything we wanted to do. We walked from the train station, walked to the Duomo, walked to see Michelangelo's David, everything! We would definitely stay here again if we come back to Florence!
5 out of 5
Recommended
for Everyone
by A verified traveler from Manchester

Excellent hotel close to station and centre

Posted 24 May 2018
Excellent hotel close to all attractions on a quiet Street. Nice room, food and access to balcony, lovely staff. Only problem is reception on arrival is a little hidden away; sign could be clearer. - it's on the ground floor to the left of the entrance!
5 out of 5
by A verified traveler

Good location

Posted 22 May 2018 on Hotels
Nice clean room located in the city center
3 out of 5
by A verified traveler

Avoid this Hotel

Posted 7 Apr 2018 on Hotels
The hotel is at 2nd floor without a lift. Strictly no for family.
5 out of 5
Recommended
for Personal Event
by A verified traveler

Posted 9 Mar 2018 on Hotels
Very nice and homely.
3 out of 5
by A verified traveler

Good location

Posted 10 Oct 2017
No hot water the first night they were fixing the pipes but didn't bother to let me know that I wouldn't have hot water for the day. They did fix it the next day. Lots of stairs to carry luggage the man who worked they helped me halfway. Wifi horrible connection
4 out of 5
by Ralph

Very nice experience!

Posted 5 Oct 2017 on Hotels
VERY nice- old but clean and great location to train!! Staffers super helpful!!
4 out of 5
by Benjamin

Posted 20 May 2017 on Hotels
Amazing weather for May! Anna's was in the perfect location for exploring all that Firenze had to offer. Great for shopping and lots of nice restaurants to choose from.