Ratings based on 503 Verified Reviews
4.6 Room cleanliness
4.4 Service & staff
4.5 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 30 Jul 2024
Property was ok.
Comment from Hotel Management
31 Jul 2024 by Luigi Simoni General Manager, Hotel Management
Dear Nolan,we would like to thank you review.Looking forward to welcome you again we send you a Best regardsLuigi Simoni General Manager
by A verified traveler
Posted 19 Jun 2024
Very good place to stay
Comment from Hotel Management
21 Jun 2024 by Loredana Saturno General Manager, Hotel Management
Dear Olivier,thank you very much for your feedback.With kind regards.Loredana SaturnoGeneral Manager
by A verified traveler
Comfortable hotel near Bolonga
Posted 28 May 2024 on HotelsWe loved the big comfortable bed. The food was good quality, although more vegetarian options would be appreciated. Breakfast was great, lots of options. We would have liked to have had a kettle in the room or coffee machine - just some way to make a drink. Overall we were very happy with this hotel.
Comment from Hotel Management
28 May 2024 by Loredana Saturno General Manager, Hotel Management
Dear Rosemary,we are glad to read you opinion regarding your stay in our hotel.We would like to inform you that the kettle is available on request.Furthermore, the coffee machine is present in a Suite room.We hope to welcome you again.With best regards,Loredana SaturnoGeneral Manager
by A verified traveler
Posted 21 May 2024 on Hotels
Comment from Hotel Management
22 May 2024 by Loredana Saturno Direttore, Hotel Management
Gentile Bruno,desideriamo ringraziarLa per la recensione.Ci auguriamo di rivederLa nuovamente da noi.Cordiali saluti.Loredana SaturnoDirettore
by A verified traveler
Posted 21 May 2024 on Hotels
Food was fantastic, as were the staff. Would definitely recommend.
Comment from Hotel Management
21 May 2024 by General Manager, Hotel Management
Dear Guest, thank you for sharing your experience about your stay. We are happy to know that you enjoyed our hotel! Thanks for your notes: you have given us the opportunity to continue to improve our services.We hope your travels will bring you again to Bologna and we will be glad to welcome you again in the UNAHOTELS world.Best regardsThe Management
by A verified traveler
Posted 26 Dec 2023 on Hotels
Comment from Hotel Management
28 Dec 2023 by Loredana Saturno Direttore, Hotel Management
Gentile Giusy,La ringraziamo per la recensione.Contiamo di rivederLa nuovamente.Cordiali saluti.Loredana SaturnoDirettore
by A verified traveler
Posted 19 Dec 2023
Comment from Hotel Management
20 Dec 2023 by Loredana Saturno General Manager, Hotel Management
Dear Susan,we would like to thank you for review.With kind regards,Loredana SaturnoGeneral Manager
by A verified traveler
Posted 18 Dec 2023
Comment from Hotel Management
20 Dec 2023 by Loredana Saturno Direttore, Hotel Management
Gentile Sandra,La ringraziamo per la recensione,Contiamo di rivederLa presto.Cordiali saluti.Loredana SaturnoDirettore
by A verified traveler
Posted 29 Nov 2023
Very unhelpful management. Booking made in error for wrong dates three months earlier and paid in full for 2 rooms. Management absolutely refused any refund
Comment from Hotel Management
4 Dec 2023 by Loredana Saturno General Manager, Hotel Management
Dear Philip,we are sorry if the assistance was not as expected.We specify that in the case of promotional rates, discounted compared to ordinary rates, cancellation or modification of the reservation is not allowed.We hope to be able to host you in the future.Best regardsLoredana SaturnoGeneral Manager
by A verified traveler
Posted 24 Nov 2023
The breakfast wasn't that bad but it wasn't something to say wow, every day the same thing and the hams weren't fresh, we decided to have dinner there one night and for us the dinner wasn't from 1 to 10 it was 4, for the type of The hotel should improve the food, the rest of the hotel as a property was excellent.
Comment from Hotel Management
28 Nov 2023 by Loredana Saturno General Manager, Hotel Management
Dear Maria,thank you very much for your comment, glad you enjoyed the location and room.We also took a good note of your pointed out about the restaurant, although the F&B service is subject to the rigorous protocols set by our standards.We look forward to have you back as our Guest.Best regardsLoredana SaturnoGeneral Manager
