Search Residences in San Juan

"The hotel, location and amenities excellent. However staffs have poor customer service. Not friendly and not welcoming."

"Second time to stay. We love that the hotel is pet friendly. Need a little bit improvement with the internet provider. Some rooms have internet tv while some just have a basic cable that only have less than 5 channels. But great facility and staff. Will be back again. "

"Filipino culture is infused in furnishings, food, and ambiance. Staff are polite very helpful pleasant and professional. Breakfast is awesome."

"We arrived with no hot water and reported it immediately. They fixed the problem right away and resolved the problem that night. We requested a microwave and provided it right away. Pillows are great and mattress felt good. Staff is friendly and excellent service. Plan to stay again to this Hotel in the future. "

"The food is great. friendly staff, the room is clean and large but there are some small mosquito flying in the room. "

"The hotel only has the basic amenities like TV and Air-con. They have a small restaurant area at the ground floor. The staff were very friendly though. Also, there was an incident in which the heater was not working so we had to call it in."

"The only good about this hotel is the location coz it's at the beach front. Everything else is not worth staying. Commonal bathroom and shower that ate very small, the room is literally just a cubicle with no other amenities except aircon and with the price of almost $100 per night, you'll get a far better experience at Hilton!!!!"

"Clean and well maintained facilities. Courteous staff."

"we love their beach but dogs are in the shore unattended and cats are within the dining area"