Ratings based on 16 Verified Reviews
3.9 Room cleanliness
4.0 Service & staff
3.9 Room comfort
3.7 Hotel condition
Expedia Verified Reviews
by A verified traveler
La Union Get Away
Posted 2 Dec 2019 on HotelsThe place is beautiful and the customer service is fine. There's just a small dead cockroach in one room and another at the rest room. It could have been improved if it will be checked prior receiving guests so they could remove it plus we lack one towel during the stay which could have checked as well. Other than that, we enjoyed our stay. It is accessible to a lot of restaurants and other places to visit.
by A verified traveler from San Juan
Posted 4 Nov 2019
The Mediterranean style is quaint, the facilities are nice although basic. You can eat on site from a limited selection of cafeteria style foods, you can swim in the pool but not allowed in the ocean or watch TV. For anything else you need to go into San Juan township. What was disappointing is the booking website (expedia) says they have an in-room safe to store your valuables, but there was none. Its only available at the office.
by A verified traveler
Has potential
Posted 1 Jul 2019 on HotelsGreat restroom but the bedroom could improve much more.
by A verified traveler from California
Posted 20 Feb 2019
The room (209) was located in the second floor and was clean. There was a small split AC, but it was not cooling enough the entire room, maybe due to high ceiling space. No ironing board and flat iron, no hair dryer, no clock/radio or alarm. There is a small flat screen TV and a small fridge and there is complimentary water and instant coffee (3 in 1) for two guests. The bathtub had a small water leak near the door when the shower is used. There is a portable hot water. Water is strong. The room and bathroom lighting is not bright. Need additional lights. There is no telephone or fax.
by A verified traveler
Posted 23 Dec 2018 on Hotels
Comment from Hotel Management
28 Dec 2018 by VB Team, Hotel Management
Thank you so much for your feedback.
Hope to accommodate you again.
Thank you!
by A verified traveler
Posted 5 Dec 2018
comfortable room and friendly staff
Comment from Hotel Management
28 Dec 2018 by VB Team, Hotel Management
Thank you so much for your feedback.
Hope to accommodate you again.
Thank you!
by A verified traveler
Posted 6 Nov 2018 on Wotif
Comment from Hotel Management
28 Dec 2018 by VB Team, Hotel Management
Thank you so much for your feedback.
Hope to accommodate you again.
Thank you!
by A verified traveler from Room 301
Posted 9 Jun 2018
No soap dish
No hot water
Broken seat cover
Slippery bathroom/shower floor
Switches in bathroom too high for Filipino height
Shower head too high for Filipino height
Stairs too steep and slippery
Poot internet connection
Main door noisy and main door lock loose
by A verified traveler
Posted 3 Apr 2018 on Hotels
by A verified traveler
Posted 29 Mar 2018 on Hotels
Everything was great except that most in the menu in the restaurant wasn’t available
