Ratings based on 67 Verified Reviews
4.2 Room cleanliness
4.6 Service & staff
4.2 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
by A verified traveler from Dover
Posted 23 Sep 2024
The Ivy is such a BEAUTIFUL spot. The hotel is in a very walkable area surrounded by many different food places and bars. The beach is like a 5 minute walk which is not bad. Z, the front desk host, was soooo pleasant!! He took the time to answer all my questions and he made me feel very welcome. I had a great time and I love the hotel. Also, the beds are very big. The room was cleaned daily and it stayed stocked. I would stay at the Ivy again!! 10/10
by A verified traveler
Posted 22 Sep 2024
Love the location , quiet room and decor. Only thing is you have to find parking on street , sometimes it is tricky .all else great .
by A verified traveler
Posted 22 Sep 2024
by A verified traveler
Posted 17 Sep 2024
The property does not have parking and this can be difficult
by A verified traveler
Posted 16 Sep 2024
Everything was going fine until the Saturday when the cleaner came to clean……socks and an earphone was under the bed from the start to end of my stay there and the sheets were all stained…….also it need atleast a mini fridge and microwave……other than that the staff was lovely and helpful.
by A verified traveler
Posted 13 Sep 2024
It was a great stay for the night !! Receptionist was great and so nice.. I’ll be back
by A verified traveler
Posted 13 Sep 2024
It’s really safe especially at night because they lock the door of the hotel so you do not have anything to worry about. Small, nice and quiet.
by A verified traveler
Posted 7 Sep 2024
Comment from Hotel Management
10 Sep 2024 by Lara R., Hotel Management
Hello, Erik. Thank you for taking the time to leave us a review. We value your feedback and would love to know more about how we can enhance our service or facilities to better serve you in the future. Our goal is to make every guest’s experience a memorable one, and your insights can help us reach that. If you have any additional details you'd like to share, please don’t hesitate to contact us directly.Thank you once again for choosing us, and we hope to have the opportunity to welcome you back soon for a stay that exceeds your expectations.
by A verified traveler
Posted 7 Sep 2024
The rooms could have been cleaned better. The staff was nice, but the overall accommodations don’t mirror the reviews and advertising.
Comment from Hotel Management
10 Sep 2024 by Lara R., Hotel Management
Hello, Justin. Thank you for sharing your feedback with us. We truly regret that your experience did not meet your expectations, and we sincerely apologize for any shortcomings during your stay. We are disappointed to hear that the cleanliness of the room did not meet our usual high standards. Your comment has been shared with our team so we can address this promptly and ensure it doesn’t happen again. While we are glad to know that our staff left a positive impression, we apologize if the overall accommodations fell short of what you expected based on our reviews and advertising. We take your feedback seriously and will be reviewing our presentation to ensure that our guests have a more accurate understanding of what to expect.Thank you again for your feedback, and we hope you’ll consider giving us another chance in the future.
by A verified traveler
Posted 5 Sep 2024
Comment from Hotel Management
10 Sep 2024 by Lara R., Hotel Management
Hello, Bishnu. Thank you for sharing your rating with us. We appreciate your feedback and are always striving to provide our guests with the best possible experience. While we’re glad your stay was satisfactory, we understand that there may be room for improvement. Please know that we are actively working on improving our services and facilities to better meet our guests' expectations. If there’s anything specific you feel we could have done better, we’d love to hear from you. Your insights are invaluable in helping us with this process. We hope to have the chance to welcome you again and provide an even better experience in the future.
