Ratings based on 20 Verified Reviews

4.1 out of 5
90% of guests recommend
3.8 Room cleanliness
4.6 Service & staff
3.4 Room comfort
3.6 Hotel condition
Expedia Verified Reviews
4 out of 5
by A verified traveler

Posted 11 Dec 2022
We enjoyed the view from cliffs and the ambiance of tropical foilage throughout.
Comment from Hotel Management
12 Dec 2022 by erich, Hotel Management
thank you Dennis for your nice words.we are very happy, that you enjoyed your stay.Royal Cliff Resort
5 out of 5
by A verified traveler

Posted 27 Dec 2019 on Hotels
Comment from Hotel Management
28 Dec 2019 by Erich, Hotel Management
Hello Aurelie, thank you so much for your great review. Guest like you is an inspiration for all of us. We are very happy to serve you, so you can really enjoy your holiday. Royal Cliff Resort
1 out of 5
by A verified traveler

The cottages is not fit for vacation due to unheal

Posted 20 May 2019 on Hotels
Royal Cliff resorts is unhealthy place to stay. Electric fan not adequate for ventilation to sleep at night. cockroaches and ants were all over the bedroom area. I informed and showed to resort staff the roaches and ants. I sent 2 emails to Hotel.com and the Royal Cliff Resort management but both emails were ignored and unanswered to this date. I fully paid for 7 days week my stay and used 1 night only. Because my wife is suffering sore throat, start coughing and potentially lead to bronchitis/pneumonia we have to discontinue and cut short our stay using only 1 night out of 7 days.
Comment from Hotel Management
19 Jun 2019 by Ingay, Hotel Management
Hello Edison, We are very sorry that you are not feeling well. We are known as a very healthy, clean and envirement friendly Resort. We have screens at the window, so no moskitos can come to the room. In the Tropical you should not eat anything in the room. Aunts will come right away and disturbs you. kindest regards Ingay
5 out of 5
by A verified traveler

Perfect hideaway!

Posted 21 Feb 2019 on Hotels
Great hideaway right on the water, great access to snorkeling. Fantastic staff! Very low key, minimal styling. Excellent food-fresh home cooking!
Comment from Hotel Management
27 Feb 2019 by ingay, Hotel Management
Hello Katie, thank you so much for your great review. we hope to see you again. Royal Cliff Resort
4 out of 5
by A verified traveler from Mandaue City

Posted 5 Jan 2019
Nice place to stay. Beautiful landscape and sunset.
Comment from Hotel Management
10 Jan 2019 by Ingay, Hotel Management
Thank you so much for your nice words. Royal Cliff Resort
4 out of 5
by A verified traveler

A charming resort

Posted 22 Dec 2018 on Hotels
Royal Cliff's strengths are the amazing views from its clifftop location. This is a very quiet small resort attractively located amid gardens and trees. The cottages are widely set apart. There are many quiet places to read or sunbathe. The staff are very friendly and the restaurant food is delicious and has a home cooked appeal. Please do not expect luxury, no hot water in showers, no air conditioning, no bedside light, no pool- but the cottage was cool without AC and we didn't need hot water. The beach was not sandy. Looking past these drawbacks Royal Cliff is a charming resort and was good value for money.
Comment from Hotel Management
25 Dec 2018 by Ingay , Hotel Management
Hi Bridget, thanks a lot for your nice review. We are happy, when guest can see the beauty of our small paradise. we are a green and healthy resort. kindest regards Royal Cliff Resort
1 out of 5
by A verified traveler

STAY AWAY. HEALTH RISK

Posted 15 Nov 2018 on Hotels
This hotel is a mosquito infested nightmare. Not only did we get covered with bites, we got very little sleep but it gets worse. My friend Dave started feeling weak and running a fever. So he was taken by ambulance to the hospital. They treated him for two days giving him medicine to control he fever. So we left the cliff House and booked a hotel in Dumaguete that was clean and well maintained but Dave’s fever came back so we took him to another larger private hospital in Dumaguete where they quickly determined that he had contracted dengue fever from he mosquito bites. So our entire vacation was ruined. We spent most of it in hospitals and we are out another $29000 which we paid for hospital bills and blood transfusions.
Comment from Hotel Management
17 Nov 2018 by Royal Cliff Resort, Hotel Management
Dear Zyl, we are very sorry for what happened to your friend. So far, there is no dengue decease caused by mosquitoes in our area. You may check it in the rural health unit in San Juan. We have also other guests during your stay with us and all of them don't have a problem. Dengue mosquitoes don't usually like windy, coastal areas. As far as our records are concerned you mostly spend your time outside the resort specially in Lazi from morning until 9 pm. Mosquitoes are anywhere and no staff or family members specially kids who are 24/7 in the resort have contracted the decease. We are very sorry for what happened to your friend.
5 out of 5
by A verified traveler

Great slice of paradise

Posted 24 Aug 2018 on Hotels
Great location being right on the cliff (as you might suspect) looking over the ocean where you can see fisherman and the occassional turtle. Woken up by birdsong and dodging hermit crabs who have scuttled up at night. They have some great public areas with 5 star views to eat your meals at the resort Very friendly and helpful staff, decent food and fairly basic but nice little cabins. Needs wifi in the rooms though, not just in bar area. Good food options in walking distance and don't forget to ask where the party is at.
Comment from Hotel Management
29 Aug 2018 by Sparki, Hotel Management
Hello Paul, thank you so much for your nice review. We are very happy, that you enjoyed your stay in our small paradise. greetings from the whole staff Erich
4 out of 5
Recommended
for Everyone
by A verified traveler

Wonderful staff and lovely views

Posted 23 May 2018
This is a nice quiet hotel with fairly large rooms. The hotel is located right on the water which is beautiful. The best thing about the hotel is the staff, all the girls are so so friendly and genuinely interested in your time on the island. The bed linen was a bit marked and needs replacing and the room maybe needed a bit of a spring clean in places, but all minor things really so for the price this place is good and we would return!
Comment from Hotel Management
30 May 2018 by Sparki, Hotel Management
Hi, thanks so much for your great review. we are so happy, when guests enjoy their stay. kindest regards Erich
4 out of 5
by A verified traveler

Posted 18 May 2018 on Hotels
The service was absolutely brilliant. The hotel staff are extremely friendly and couldn’t do enough for us. The rooms are a little dated and the bed is okay for a couple of nights but could be comfier
Comment from Hotel Management
30 May 2018 by Sparki, Hotel Management
thanks a lot for your nice words. we are very happy also for our staff. kindest regards Erich
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