Ratings based on 24 Verified Reviews
4.3 Room cleanliness
4.2 Service & staff
4.1 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 21 Oct 2022
I liked everything about the property. Very clean, food was excellent. Covid protocols was a bit too tight for my liking considering that proof of vaccination had already been presented upon check in
by A verified traveler
Posted 21 Aug 2022
Very quiet
Comment from Hotel Management
22 Aug 2022 by Ferdie, Hotel Management
Dear Valued Guest,Thank you for your positive feedback on your stay in our resort. We do appreciate it and we look forward to your next visit.Warm regards,Palm Beach Resort
by A verified traveler
Posted 24 Feb 2022
by A verified traveler
Posted 27 Mar 2020 on Hotels
by A verified traveler from Japan
Posted 17 Jan 2020
I enjoyed the delicious food served in a buffet-style meals. One thing I noticed was there's no ventilation or exhaust fan in the toilet. But the rest was okay.
by A verified traveler from Pasig
Posted 7 Jan 2020
I find the pricing of the food on the steep side with limited variety.
Housekeeping can be improved as they did not makeup our room when we asked them too despite our stay being for two nights.
But rest of the staff were very pleasant.
Comment from Hotel Management
22 Jan 2020 by Reservations Officer, Hotel Management
Dear Valued Guest,
Thank you for your recent stay at Palm Beach resort, and for your effort in writing this review to share your experience. Our apologies for the shortcomings as you mentioned. Our staff is actually very service-oriented but it seems there was a miscommunication. Again, our apologies. We assure you that this will not happen again.
by A verified traveler
Posted 2 Dec 2019 on Hotels
Comment from Hotel Management
3 Dec 2019 by Ferdi, Hotel Management
Dear Valued Guest,
Thank you for your good review. We look forward to your next visit. Regards
by A verified traveler
Posted 21 Sep 2019 on Orbitz
I like everything except the beach full of stones and corals. The rooms were clean. We enjoyed their swimming pools. Their food was really nice. They served us in big portions and the staff are very accommodating. I like how the place is well preserved and maintained. The view is just amazing as well. Over all, it was worth the price!
Comment from Hotel Management
23 Sep 2019 by Ferdie, Hotel Management
Dear Valued Guest,
Thank you for your recent visit to Palm Beach Resort, and thanks for sharing your experience. Glad that you enjoyed our buffet service as well as the other amenities. We look forward to your next visit.
Regards
by A verified traveler from Mania
Posted 10 Jul 2019
Check-in and check-out was smooth and quick. Room was clean and quite spacious. Room assigned to us was on the third/top floor of Casa Sofia, which has a good view of the beach. Resort also has an infinity pool. Room charge includes four buffet meals (afternoon snack, dinner, breakfast and lunch). Overall, great value for money.
Comment from Hotel Management
23 Sep 2019 by Ferdie, Hotel Management
Dear Valued Guest,
Thank you for sharing your experience in our resort, and thank you for your excellent rating. We are happy to know that you enjoyed our buffet meals and amenities. We look forward to welcoming you again soon.
thanks,
Palm Beach Resort
by A verified traveler
Not too great not too bad
Posted 24 Jan 2019 on HotelsOur family has already visited Palm Beach Resort several times ago prior to this booking. To my surprise, I received an email stating that what I (already paid for which was charged straight off my credit card) was good for 4 guests and not 5. I was irritated because they give you a notice one day before the actual booking. I have responded on their email and did not hear any feedback. When we got there, I did the usual write down the names of folks I am with for which I did, on this very same day, I stipulated that (next day) I need to leave their premises to attend an event within the area. We got back before 11 pm’ish and to my surprise again I realized the stuff didn’t properly endorsed and paid attention to what I have said and requested, the security personnel thought we’ve added another guest and the way they question is somewhat disappointing and very irritating. The road to get to main PBR during our visit was still under construction. If you ask me if I’ll come back regardless of the bad experience with their stuff, I totally said I would because of the improved ‘full-board’ meals from day to night. What more do they need and have to improve? High-range wifi connection, if possible do something with the beach its too and full of rock pebbles that you’ll need a foot gear to combat and enjoy the salt water.
