Ratings based on 466 Verified Reviews
4.5 Room cleanliness
4.6 Service & staff
4.2 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 20 Nov 2024
Awesome location!
Comment from Hotel Management
20 Nov 2024 by isanabria, Hotel Management
We are so happy you enjoyed your stay! Thank you for your feedback.
by A verified traveler
Posted 19 Nov 2024
Walking in everyone was very friendly. Shalie was exceptional at the front desk. So were the hostess at the restaurant. Great costumer service. Will definitely stay there again in the future.
11/19/24
Comment from Hotel Management
20 Nov 2024 by isanabria, Hotel Management
Thank you so much for sharing your feedback. I will make sure to share it forward with our team.
by A verified traveler
Posted 18 Nov 2024
Nice
Comment from Hotel Management
19 Nov 2024 by isanabria, Hotel Management
Thank you for staying with us. We appreciate your feedback.
by A verified traveler
Posted 16 Nov 2024
Beautiful hotel and great staff
Comment from Hotel Management
19 Nov 2024 by isanabria, Hotel Management
Thank you, Robert, for sharing your feedback with us. Your feedback will be shared with our team!
by A verified traveler
Posted 15 Nov 2024
Stayed here for one night before our cruise. The checkin desk was overwhelmed and it took a long time to get our room but the manager was accommodating and offered us a free breakfast which was great value. Location, location, location! We were able to walk across to the cruise ship terminal.
Comment from Hotel Management
15 Nov 2024 by isanabria, Hotel Management
Thank you so much for sharing your feedback. We are happy to hear that you enjoyed your stay and your accommodations.
by A verified traveler
Posted 15 Nov 2024
Very central, clean, very friendly staff.
Comment from Hotel Management
15 Nov 2024 by isanabria, Hotel Management
Thank you so much for sharing your feedback. We hope to see you again, soon.
by A verified traveler
Posted 15 Nov 2024
N/a
Comment from Hotel Management
15 Nov 2024 by isanabria, Hotel Management
Thank you for sharing your feedback.
by A verified traveler
Posted 14 Nov 2024
Comment from Hotel Management
15 Nov 2024 by isanabria, Hotel Management
Thank you for sharing your feedback.
by A verified traveler from San Juan
Posted 14 Nov 2024
Comment from Hotel Management
15 Nov 2024 by isanabria, Hotel Management
Thank you for sharing your feedback. We hope to see you soon.
by A verified traveler
Posted 14 Nov 2024
Clean, friendly staff! Very close to the cruise port
Comment from Hotel Management
15 Nov 2024 by isanabria, Hotel Management
Thank you for your feedback. I will share your comment with our team.
