Ratings based on 2,431 Verified Reviews
4.5 Room cleanliness
4.4 Service & staff
4.5 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 20 Nov 2024
Comment from Hotel Management
20 Nov 2024 by Carol Castro, Hotel Management
Agradecemos su calificación positiva. ¡Esperamos volverle a ver pronto! / We appreciate the positive review. We hope to see you again soon!
by A verified traveler
Posted 18 Nov 2024
Comment from Hotel Management
18 Nov 2024 by Carol Castro, Hotel Management
Agradecemos su calificación positiva. ¡Esperamos volverle a ver pronto! / We appreciate the positive review. We hope to see you again soon!
by A verified traveler
Posted 17 Nov 2024
The property was pulchritudinous. I was perturbed about the check-in process. I had just turned 53; traveled all day and night on my born day to be subjected to a hellacious deposit that was unbeknownst to be. Expedia is the worst as well! It took almost two weeks for the hold to come off! My room was oaid for in full. I was not there long…again, I would not damage anything in the room. To have my money tied up was perturbing!
Comment from Hotel Management
18 Nov 2024 by Carol Castro, Hotel Management
Thank you for staying with us and for sharing your feedback. We will address your concerns with our team so we may continue improving our services.
by A verified traveler from Carolina
Posted 17 Nov 2024
Will keep going. Happy customer!
Comment from Hotel Management
17 Nov 2024 by ylg, Hotel Management
Greetings Zayra, Glad you enjoyed your stay. We hope to see you again soon!
by A verified traveler
Posted 14 Nov 2024
El Conquistador is an AMAZING resort! The person who dreamt this place up was a GENIUS. The amazing pool deck is like you're in Italy over looking the Mediterranean from up high, or imagine Caesar's Palace's pools overlooking the Caribbean. This place has amazing hot tubs, pools, an awesome water park with great slides, its own private island with beach which easy is to get to by frequent and fast hotel boat rides, a golf course, and good dining options. Staff is great and friendly. Our room in the Las Brisas wing had a great balcony with comfy chairs, and spectacular views of the ocean and surrounding area. I highly recommend this resort! Thank you to the entire team for a great stay!!
Comment from Hotel Management
14 Nov 2024 by Viviany, Hotel Management
Greetings Eric. We're glad you enjoyed your stay. We hope to see you again soon!
by A verified traveler
Posted 13 Nov 2024
I like the facilities.
Comment from Hotel Management
14 Nov 2024 by Viviany, Hotel Management
Greetings Marcos. We're glad you enjoyed the facilities. We hope to see you again soon!
by A verified traveler
Posted 12 Nov 2024
Hotel has not been renovated in full. Only some areas and towers are renovated. In my opinion the renovations were made on the cheaper side. But it’s still a beautiful hotel.
Comment from Hotel Management
14 Nov 2024 by Viviany, Hotel Management
Greetings Gisela. Thank you for staying with us and for sharing your experience. We're glad you enjoyed your stay. We hope to see you again soon!
by A verified traveler
Posted 12 Nov 2024
Comment from Hotel Management
12 Nov 2024 by Carol Castro, Hotel Management
Agradecemos su calificación positiva. ¡Esperamos volverle a ver pronto! / We appreciate the positive review. We hope to see you again soon!
by A verified traveler
Posted 11 Nov 2024
Beautiful resort….would deff come again
Comment from Hotel Management
12 Nov 2024 by Viviany, Hotel Management
Greetings Victor. We're glad you enjoyed your stay. We look forward to your next visit!
by A verified traveler
Posted 11 Nov 2024
Comment from Hotel Management
12 Nov 2024 by Viviany, Hotel Management
Agradecemos su calificación positiva. ¡Esperamos volverle a ver pronto! / We appreciate the positive review. We hope to see you again soon!
