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DUNA by DW

4.5 star property
Luxury San Juan aparthotel in Santurce with spa services

Choose dates to view prices

Photo gallery for DUNA by DW

Hypo-allergenic bedding, memory foam beds, individually decorated
Terrace/patio
Outdoor pool
Exterior
Yoga

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Pet friendly
  • Pool
  • Spa
  • Laundry
  • Air conditioning
  • Outdoor Space
The current price is P15,284
P21,022 total
includes taxes & fees
Feb 9 - Feb 10

Room options

Available filters for rooms
Showing 7 of 7 rooms

View all photos for Gallery Suite, 1 Queen Bed, Garden View

Hypo-allergenic bedding, memory foam beds, individually decorated

Gallery Suite, 1 Queen Bed, Garden View

Highlights

Separate dining area
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Kitchen
Mini-fridge
Smart TV
  • 1 bedroom
  • 1 bathroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Romantic Suite, 1 King Bed

Hypo-allergenic bedding, memory foam beds, individually decorated

Romantic Suite, 1 King Bed

Highlights

Separate dining area
Individually furnished
Individually decorated
Air conditioning
Kitchen
Mini-fridge
Smart TV
Hypo-allergenic bedding
  • 1 bedroom
  • 1 bathroom
  • Sleeps 2
  • 1 King Bed

View all photos for Design Suite, 1 Queen Bed, Garden View

Hypo-allergenic bedding, memory foam beds, individually decorated

Design Suite, 1 Queen Bed, Garden View

Highlights

Furnished patio
Separate dining area
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Kitchenette
Mini-fridge
  • 1 bedroom
  • 1 bathroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Comfort Suite, 1 Queen Bed, Garden View

Terrace/patio

Comfort Suite, 1 Queen Bed, Garden View

Highlights

Furnished patio
Individually furnished
Individually decorated
Air conditioning
Kitchen
Full-sized refrigerator/freezer
Smart TV
Hypo-allergenic bedding
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Studio Suite, 1 Queen Bed, Garden View

Garden view

Deluxe Studio Suite, 1 Queen Bed, Garden View

Highlights

Yard
Furnished patio
Separate sitting area
Individually furnished
Individually decorated
Private outdoor hot tub
Air conditioning
Kitchenette
  • Studio
  • 1 bathroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Luxury Suite, 1 King Bed with Sofa bed, Garden View

Bathroom

Luxury Suite, 1 King Bed with Sofa bed, Garden View

Highlights

Yard
Furnished patio
Separate dining area
Separate sitting area
Individually furnished
Individually decorated
Private outdoor hot tub
Air conditioning
  • 1 bedroom
  • 1 bathroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Panoramic Suite, 1 King Bed with Sofa bed, City View

Hypo-allergenic bedding, memory foam beds, individually decorated

Panoramic Suite, 1 King Bed with Sofa bed, City View

Highlights

Furnished patio
Separate dining area
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Kitchen
Full-sized refrigerator/freezer
  • 1 bedroom
  • 1 bathroom
  • City view
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

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About the neighborhood

Map
2068 Cll Buenos Aires, San Juan, San Juan, 00911

What's nearby

  • Casino del Mar at La Concha Resort - 3 min drive
  • Jose Miguel Agrelot Coliseum - 5 min drive
  • Puerto Rico Convention Center - 6 min drive
  • Carolina Beach - 7 min drive
  • Condado Beach - 10 min drive

Getting around

  • Domenech Station - 6 min drive
  • Luis Munoz Marin Intl. Airport (SJU) - 22 min drive

Restaurants

  • ‪Kasalta - ‬6 min walk
  • ‪McDonald's - ‬6 min walk
  • ‪Lelas - ‬9 min walk
  • ‪Bk - ‬8 min walk
  • ‪Raíces Urbano, Calle Loíza - ‬7 min walk

About this property

DUNA by DW

Luxury San Juan aparthotel in Santurce with spa services
This smoke-free aparthotel features an outdoor pool, spa services, and dry cleaning. WiFi in public areas is free. Other amenities include a garden and multilingual staff assistance. Each apartment provides a microwave and a coffee/tea maker, plus free WiFi and a memory foam bed. Additional amenities include a Smart TV, in-room massages, and a hair dryer. Housekeeping is available on request.
DUNA by DW offers 7 accommodations, which are accessible via exterior corridors and feature hair dryers. Each accommodation is individually furnished and decorated. Beds feature memory foam mattresses. Smart televisions are featured in guestrooms. This San Juan aparthotel provides complimentary wireless Internet access, with a speed of 250+ Mbps (good for 3–5 people or up to 10 devices). Guests can make use of the in-room microwaves and coffee/tea makers. In-room massages, hypo-allergenic bedding, and irons/ironing boards can be requested. Housekeeping is provided on request.
Recreational amenities at the aparthotel include an outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves by indulging in the onsite spa services. Services include deep-tissue massages and Swedish massages.

Languages

English, Spanish

Property amenities

Beach

  • White sand beach nearby
  • Beach towels

Pool/Spa

  • Deep-tissue massages
  • In-room massages
  • Outdoor pool
  • Swedish massages

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free offsite parking
  • Street parking available

Food and drink

  • Cleaning supplies
  • Coffee/tea maker
  • Electric kettle
  • Microwave
  • Paper towels
  • Toaster

Dining

  • Champagne service

Bedrooms

  • Bedsheets provided
  • Hypo-allergenic bedding
  • Memory foam mattress

Bathroom

  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 43-inch smart TV

Outdoor areas

  • Fully-fenced
  • Garden
  • Outdoor furniture
  • Terrace

Laundry

  • Dry cleaning/laundry service

Climate control

  • Air conditioning

Pets

  • Pet friendly
  • Welcoming dogs only
  • One pet total (up to 50 lbs per pet)
  • Fee: USD 75 per pet per night
  • Service animals exempt from fees

Suitability/Accessibility

  • No elevator
  • Smoke-free property

Services and conveniences

  • Change of bedsheets (on request)
  • Change of towels on request
  • Guidebooks
  • Housekeeping (on request)
  • Iron/ironing board on request
  • Luggage storage
  • Multilingual staff
  • Restaurant dining guides

Things to do

  • Beach yoga

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)

General

  • 7 units
  • Access via exterior corridors
  • At least 80% lighting from LEDs
  • Bed sheets changed on request
  • Eco-friendly cleaning products used
  • Eco-friendly toiletries
  • Garden
  • Housekeeping (on request)
  • Individual decor
  • Individual furnishings
  • Local artist showcase
  • Locally-owned and organized tours and activities
  • Reusable coffee/tea filters
  • Towels (changed on request)
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in fee: USD 55
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
Late check-out fee: USD 55

Special check-in instructions

The property charges 3 percent for credit card payments
There is no front desk at this property
Guests will receive an email 24 hours before arrival with check-in instructions and an access code; access will be through a private entrance
Prior to arrival, you must complete online registration via a secure link

Access methods

Access code, private entrance

Pets

Pets allowed for an extra charge of USD 75 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only
1 total (up to 50 lbs per pet)
Pets cannot be left unattended

Children and extra beds

Children are welcome

Property payment types

Important information

Optional extras

  • Pet fee: USD 75 per pet, per night
  • Service animals are exempt from fees
  • Early check-in fee: USD 55 (subject to availability)
  • Late check-out fee: USD 55 (subject to availability)
  • Housekeeping fee: USD 75 per day
  • Credit card charges are subject to a surcharge of 3 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
This property uses eco-friendly cleaning products
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property

We should mention

This property does not have elevators
Pool access available from 8:00 AM to 10:00 PM
Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

DUNA by DW San Juan
DUNA by DW Aparthotel
DUNA by DW Aparthotel San Juan

Frequently asked questions

Does DUNA by DW have a pool?

Yes, this property has an outdoor pool. Pool access is from 8:00 AM–10:00 PM.

How much does it cost to stay at DUNA by DW?

As of Feb 7, 2025, prices found for a 1-night stay for 2 adults at DUNA by DW on Feb 9, 2025 start from P 15,284.45, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is DUNA by DW pet-friendly?

Yes, this property allows dogs (limit 1 total) with a maximum weight of up to 50 lbs per pet. There's a fee of USD 75 per pet, per night. Service animals are exempt from fees.

How much is parking at DUNA by DW?

There is free parking nearby.

What time is check-in at DUNA by DW?

Check-in start time: 4:00 PM; Check-in end time: anytime. Early check-in is available for a fee of USD 55 (subject to availability).

What time is check-out at DUNA by DW?

Check-out is at 11:00 AM. Late check-out is available for USD 55 (subject to availability).

Where is DUNA by DW located?

Located in Santurce, this luxury aparthotel is within 1 mi (2 km) of Barbosa Park and Carolina Beach. Condado Beach and Casino del Mar at La Concha Resort are also within 3 mi (5 km). Sacred Heart Station is 27 minutes by foot.

DUNA by DW Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 37 out of 43 reviews
Rating 8 - Good. 4 out of 43 reviews
Rating 6 - Okay. 1 out of 43 reviews
Rating 4 - Poor. 0 out of 43 reviews
Rating 2 - Terrible. 1 out of 43 reviews

9.4/10

Cleanliness

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Melissa

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great property and they were very responsive, and attentive. The ambiance was so nice and we are so glad we decided to stay there and we will definitely go there again. :)
Stayed 3 nights in Jan 2025

2/10 Terrible

Tristan

Traveled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
One of the worst hotel experiences I have had. From a curb appeal or even looking at pictures you may think this looks like a great place to stay. During my short stay with DUNA by DW I didn’t even basic accommodations that any hotel should provide. The shower was functionally terrible along with a lacking of hot water for a long duration of my stay. To a point where my partner and I had to use the outdoor shower in the common area in bathing suits to shower. The living space in our room prior to entering, was covered in sand along with inside the sheets on the bed, which were also covered in sand. This caused irritation and a rash. This hotel was also infested with mosquitoes and cockroaches. It seems to be an ongoing problem for them after looking under their table in the kitchen. There was Raid mosquito and cockroach repellent. Lastly, there were earplugs next to the bed, concerned and questioning, my partner and I did not find out that there was a noise problem until later in the night of our first day. I have thus reached out to Expedia and DUNA by DW with no action taken on their end for the terrible services they provided. Please do yourself a service and do not stay at DUNA by DW.
Stayed 2 nights in Jan 2025

10/10 Excellent

Nallely

Liked: Cleanliness, property conditions & facilities
I absolutely loved this place
Stayed 4 nights in Jan 2025

10/10 Excellent

Nelson

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Perfect place to stay everything is close!
Stayed 3 nights in Dec 2024

10/10 Excellent

Melissa

Liked: Cleanliness, property conditions & facilities
Stayed 4 nights in Nov 2024

6/10 Okay

april

Traveled with partner
Liked: Cleanliness, amenities
Everything about this property was amazing except for the cockroaches.
Stayed 2 nights in Nov 2024

8/10 Good

Steven Alfredo

Stayed 1 night in Nov 2024

10/10 Excellent

Rossanny

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Nov 2024

10/10 Excellent

Junior

Traveled with partner
Liked: Property conditions & facilities
Amazing me and my finance loved it
Stayed 3 nights in Oct 2024

10/10 Excellent

Bianca

Traveled with partner
Liked: Cleanliness, property conditions & facilities
Love the place and the vibes. Very clean!! I definitely come back ♥️
Stayed 1 night in Sep 2024

10/10 Excellent

Nestor

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Awesome place for couples, clean and quiet. We definitely are going to stay again.
Stayed 2 nights in Sep 2024

10/10 Excellent

Anne Marie M

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Stayed 4 nights in Aug 2024

10/10 Excellent

Marquita

Traveled with group
Liked: Cleanliness, property conditions & facilities
The best property I have stayed at visually and the space you get is incredible!
Stayed 5 nights in Aug 2024

10/10 Excellent

Angel

Liked: Cleanliness, room comfort
Will definitely stay there again, loved every moment.
Stayed 2 nights in Jul 2024

10/10 Excellent

danson

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Jun 2024

10/10 Excellent

Shana

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
I love DW ❤️
Stayed 3 nights in Jun 2024

10/10 Excellent

Lorena

Traveled with group, Traveled with partner, Traveled with pets
Liked: Cleanliness, amenities, property conditions & facilities
Nice quite neighborhood area with good communications from the staff
Stayed 2 nights in Jun 2024

10/10 Excellent

Dayana

Liked: Cleanliness, property conditions & facilities
Loved it!
Stayed 3 nights in May 2024

10/10 Excellent

Akimi

Liked: Cleanliness, room comfort
Stayed 4 nights in Apr 2024

10/10 Excellent

Khaila

Traveled with partner
Liked: Cleanliness, property conditions & facilities
It was calm and relaxing.
Stayed 3 nights in Apr 2024

10/10 Excellent

Jillian

Liked: Cleanliness, room comfort
Great charming spot
We loved this place and would definitely stay again. It was comfortable and clean, had nice amenities, and was within walking distance to a few restaurants and Ocean Beach. It’s a bit further from some of the nicer restaurants but Ubers were cheap so it was a good spot for our first visit to Puerto Rico.
Stayed 2 nights in Mar 2024

10/10 Excellent

Maleah Marilyn

Stayed 6 nights in Feb 2024

8/10 Good

Verified traveler

Liked: Cleanliness, room comfort
Nice property, beware hidden fees
Very nice property, looks as-advertised. About a 5 minute walk from the beach and beach chairs are complimentary. Guests can leave store their luggage before check-in or after check-out for free at DREAMCATCHER a few blocks away. Beware that DUNA charges a 3% fee if you pay with a credit card (this did not show up in the Hotels.com calculation).
Stayed 2 nights in Feb 2024

8/10 Good

alicia

Traveled with group
Not much to do right around the area. The room was nice and well appointed the staff was very responsive. Only complaint is that the bed was very low and hard for me to get in and out of. Also the tv service was very spotty and we could not watch outs from the bed. It faces the living area.
Stayed 3 nights in Feb 2024

10/10 Excellent

Marisa

Liked: Cleanliness, amenities, property conditions & facilities
Have not one complaint about our stay here. The property was a whole vibe and was so lovely overall. The staff was super communicative which was so nice because we didn’t have the need for any questions because we didn’t even need to ask any questions after they told us all the things. We stayed in the poet, with three guests and it was the perfect size for us. It was situated in a central location to all the activities we had plan which was perfect for us. Would recommend and will remember it for our next trip!