Ratings based on 540 Verified Reviews
4.5 Room cleanliness
4.6 Service & staff
4.5 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 23 Jun 2024
Staff is friendly. Hotel is cozy. If you have a rental you’ll have to park on the street which we were able to find daily and easily. Complimentary breakfast consists of 4 items. Our blanket has a few stains but everything else was clean. Pool is cute for pictures. Walkable distance from La Placita and many good restaurants less than 10 min walk.
Comment from Hotel Management
24 Jun 2024 by Management, Hotel Management
Thanks for your review, that's really great to hear. I've passed this feedback on to our team; please feel free to reach out with any other feedback you might have.
by A verified traveler
Posted 14 Jun 2024
I loved the house itself an antique converted to a beautiful guest house. Carla at the front desk was very welcoming and friendly and helpful. Bryan was the night auditor front desk, friendly and nice, the ladies in the kitchen were vent nice . I won't hesitate to go back to Casawilson for my next trip.
Comment from Hotel Management
16 Jun 2024 by Management, Hotel Management
We are so grateful for your kind words. Thanks for sharing your review with us and the community.
by A verified traveler
Posted 9 Jun 2024
Overall our two night experience was great. All three of the receptionist were great and friendly and were really helpful, especially this one young lady whose name I don’t think I got, she was exceptional. The only thing I would say was unhelpful was the parking situation but that’s out of anyone’s control. Great inn!
Comment from Hotel Management
10 Jun 2024 by Management, Hotel Management
Thanks for staying with us. We appreciate your feedback.
by A verified traveler
Posted 8 Jun 2024
My boyfriend and I visited from Florida and we loved it! Casa wilson is very conveniently located, you're within a 10 minute drive of all the need-to-see spots! The staff was very welcoming and friendly, the free breakfast is cooked to order and tastes great! We will definitely stay again next time we come to PR!
Comment from Hotel Management
10 Jun 2024 by Management, Hotel Management
We really appreciate this lovely review. Welcome back anytime.
by A verified traveler
Posted 8 Jun 2024
Dont stay here doesnt look like pictures, not that clean either
Comment from Hotel Management
8 Jun 2024 by Management, Hotel Management
Thanks for sharing your feedback.
by A verified traveler
Posted 7 Jun 2024
The property was close to the casino, mall and dining. The staff was very friendly. The breakfast was very good.
Comment from Hotel Management
8 Jun 2024 by Management, Hotel Management
So glad you enjoyed your stay. Hope you can visit again.
by A verified traveler
Posted 4 Jun 2024
We loved Casa Wilson. We had a large party of 14 people & pretty much had the whole place to ourselves. The free breakfast was amazing & so good. The staff was so helpful and accommodating as our flights got delayed and we were able to leave our bags in the hotel after checkout. It is super close to the night life we loved it. Thank you so much!
Comment from Hotel Management
7 Jun 2024 by Management, Hotel Management
We appreciate this lovely review. Thanks for staying with us. Welcome back anytime.
by A verified traveler
Posted 3 Jun 2024
This was a charming inn. The staff were helpful and very kind. The breakfast was filling and a great value, the pool was clean and serene.
However the ceiling fan wobbled a bit and the bathroom really could use a deep cleaning.
Overall a nice stay but could use some extra cleaning.
Comment from Hotel Management
3 Jun 2024 by Management, Hotel Management
Thanks for staying with us. We appreciate your feedback. Hope you can visit again.
by A verified traveler
Posted 2 Jun 2024
Amazing breakfast, very small jacuzzi like pool very (didn’t like)
Comment from Hotel Management
3 Jun 2024 by Management, Hotel Management
Thanks for staying with us. We appreciate your feedback. Hope you can visit again.
by A verified traveler
Posted 2 Jun 2024
This property was great breakfast in the morning was so good and the staff so friendly. I would highly recommend staying at this location. PS It’s locally owned which was a super plus when booking. Will be staying again in the future. 10/10 experience
Comment from Hotel Management
3 Jun 2024 by Management, Hotel Management
Thanks for staying with us. We appreciate your feedback. Hope you can visit again.
