Ratings based on 978 Verified Reviews

3.5 out of 5
100% of guests recommend
3.5 Room cleanliness
3.7 Service & staff
3.3 Room comfort
3.2 Hotel condition
Expedia Verified Reviews
4 out of 5
by A verified traveler from Coamo

Posted 4 Dec 2024
Convenient
5 out of 5
by A verified traveler

Posted 3 Dec 2024
Difficult parking in the area. No dedicated parking for customers
2 out of 5
by A verified traveler

This traveler left a rating score only Posted 1 Dec 2024
4 out of 5
by A verified traveler

Posted 26 Nov 2024
Location was great
Comment from Hotel Management
26 Nov 2024 by Betsy, Hotel Management
Hi AnaThank you for the review. It was our pleasure serving you, best regards!
4 out of 5
by A verified traveler

Posted 25 Nov 2024
the proximity to everything
Comment from Hotel Management
26 Nov 2024 by Betsy, Hotel Management
Hi AugustinThank you for the review. It was our pleasure serving you, best regards!
5 out of 5
by A verified traveler

Posted 23 Nov 2024
Clean
Comment from Hotel Management
26 Nov 2024 by Betsy, Hotel Management
Hi GilbertoThank you for the excellent review. It was our pleasure serving you, best regards!
1 out of 5
by A verified traveler

Posted 23 Nov 2024
Unacceptable dirty just plain nasty… pillows were mildly and had mold all of them.. hairballs on the floor and going up the stairs .. just save yourself the money and go somewhere else .. you will be disappointed
5 out of 5
by A verified traveler

Posted 21 Nov 2024
It worked well for my needs.
Comment from Hotel Management
26 Nov 2024 by Betsy, Hotel Management
Hi EugenieThank you for the excellent review. It was our pleasure serving you, best regards!
3 out of 5
by A verified traveler

Posted 20 Nov 2024
The hotel was quiet, and staff were helpful. There was not someone consistently at the desk at all times. The rooms looked nicer in the photos. Also, the hallway/staircase was dirty.
5 out of 5
by A verified traveler

Posted 20 Nov 2024
Comment from Hotel Management
26 Nov 2024 by Betsy, Hotel Management
Hi GermmaThank you for the excellent review. It was our pleasure serving you, best regards!