Ratings based on 148 Verified Reviews
4.0 Room cleanliness
4.1 Service & staff
4.3 Room comfort
3.9 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 27 Dec 2024
Beautiful location, apartment was nice and roomy. Great pools and private beach.
Comment from Hotel Management
27 Dec 2024 by Alonso , Hotel Management
Thanks for the confidence
by A verified traveler
Posted 12 Nov 2024
Great communication about check in. Felt very safe. Loved the variety of pools, beach. Appreciated the closet with balls, boggie board. Like they had washer and dryer. We were not able to log on to Wi-Fi. Would have been helpful to have a map of the property.
by A verified traveler
Posted 1 Sep 2024
This property was pretty great. Family oriented and had everything we needed included beach materials. Hair product , kitchen materials and and seasonings and the ac works great. A lot of pools and options for people who stay. The rain may have cut the electricity off for a few hours which was a bit like um ok. But over all they got it back up and was happy . It’s a bit far like 30-50 min from San Juan and other areas but definitely worth it.
Comment from Hotel Management
1 Sep 2024 by Alonso , Hotel Management
Thanks for the confidence!
by A verified traveler
Brutal
Posted 30 Aug 2024 on HotelsQueremos volver a quedarnos, el apartamento tiene mucho potencial y está lleno de características inigualables. Nos sentimos como en casa, todo tenía aire, hay dos baños y medio. Perfecto para una escapada.
Comment from Hotel Management
1 Oct 2024 by Alonso , Hotel Management
Gracias por la confianza!
by A verified traveler
Posted 13 Jul 2024
We were not happy upon arrival . To start email states 3rd floor and we got the second floor . The apt did not meet expectations at all broken kitchen doors, sofa only sits two ppl. Shower curtain did not stay up in bathroom . Towel holders broken we found an iron board and no iron. Master bedroom bed was rock hard . When a family books a vacation we would like to feel like we were on vacation and this did not feel like such . Would we book at this property again absolutely not !
by A verified traveler
Posted 4 Jul 2024 on Orbitz
Everything is perfect
by A verified traveler
Posted 21 May 2024
Great place !
Comment from Hotel Management
21 May 2024 by Alonso , Hotel Management
Gracias por la confianza!
by A verified traveler
A good resort if it fits your needs.
Posted 28 Apr 2024 on HotelsOverall the stay was great. The unit we had definitely looked a bit aged but it was clean and provided a good amount of space for the 5 adults in our group. The kitchen was fully stocked with anything we would need, an electric grill was available, there were some pool toys and folding chairs as well. Gated entry was quick and easy unless someone at the front of the line was checking in, then it could be quite delayed which happened to us a couple times in the three days we were there. The beds weren't overly comfortable but were functionally fine. They do require you to wear a bracelet during your stay so you can use the pool and beach which cannot be taken off and got a little annoying. There's not a lot happening outside the resort but it was reasonably close to stores and some restaurants. About a 40min drive from San Juan. Probably great for families that mostly want to play in the pool/lazy river and stay at the resort's beach, but not ideal if you plan to spend a lot of time in San Juan.
Comment from Hotel Management
21 May 2024 by Alonso , Hotel Management
Thanks for the confidence!
by A verified traveler
Great family time and the best location
Posted 22 Apr 2024 on HotelsDuring our family stay at Aquatika, it was fantastic! The apartment was spacious, well-equipped with amenities, clean, and roomy. The staff was excellent, and communication with the host was outstanding. The pool was clean and inviting, and the view was breathtaking. It was truly the best time ever!
by A verified traveler
Posted 13 Apr 2024
Really needs updated. A little paint would go long way. I believe the resort was very miss leading. Long walk to very little beach. I would never let my parents come hete again. Our apartment smelled so bad. I believe something died in laundry room. Would not come back.
Comment from Hotel Management
13 Apr 2024 by Alonso , Hotel Management
Next time we need a message or call about any complaint to solve the problems. Any communication about this matter this time.
