Ratings based on 2,238 Verified Reviews
3.9 Room cleanliness
4.1 Service & staff
3.9 Room comfort
3.6 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 2 Jan 2025
Gross
Comment from Hotel Management
2 Jan 2025 by S. Rivera, Hotel Management
Dear Ulises,First, let me sincerely thank you for your feedback. I am truly sorry to hear that your recent stay at Aquarius Vacation Club did not meet your expectations. Please accept our heartfelt apologies for any inconvenience you encountered.We deeply regret that you found that our facilities are not up to your standards. This is certainly not the standard we strive for, and I assure you we are taking your concerns seriously.I have already shared your review with our team to ensure we take immediate corrective actions. In the meantime, I would love to personally discuss this matter further and see how we can make it right. Please feel free to reach out to We do hope you’ll give us the opportunity to regain your trust and welcome you back in the future.Warm regards,
by A verified traveler
Posted 1 Jan 2025
Comment from Hotel Management
2 Jan 2025 by S. Rivera, Hotel Management
Dear Mr. Mark,Thank you so much for taking the time to share your experience at Aquarius Vacation Club. We are absolutely delighted to hear that you had such a positive stay with us!
by A verified traveler
Posted 30 Dec 2024
Choose this hotel if you are having a rental car, else if you are like us travelling during Christmas with the full island not having a rental car use Uber and Uber eats oulr DoorDash. Ubers get expensive but are always available better than the $1000 daily rental Ford transit .
There is a very nice pool and a small beach at the faciliyu. The Cave attractions and ToroVerde ziplines are close, Fajardo for El Yunque and Cieba for Snorkelling are far.
The crew was fantastic and facility has microwave and plates to use with utensils. There is a charge for parking. There is a Casino you get $100 to play.
This is actually a timeshare property and is inside a closed property with Golf and Indoor games and Yes Pickle ball courts. There is an Indoor go karting track all these are seperate but can be availed.
Comment from Hotel Management
2 Jan 2025 by S. Rivera, Hotel Management
Dear Nagharajan,Thank you so much for taking the time to share your experience at Aquarius Vacation Club. We are absolutely delighted to hear that you had such a positive stay with us!We look forward to welcoming you back in the future. Should you need any assistance with future bookings or special requests, please don’t hesitate to reach out
by A verified traveler
Posted 28 Dec 2024
Pool and Beach are fantastic, Staffs are helpful and very friendly, Property is inside the gated area so you feel safe,Rooms are very dated, old and extremely mold smells. Staffs helped us to shift the room which has no moldy smell and comparatively clean as well.
Comment from Hotel Management
29 Dec 2024 by S. Rivera, Hotel Management
Dear Ms. BasanaFirst, let me sincerely thank you for your feedback. I am truly sorry to hear that your recent stay at Aquarius Vacation Club did not meet your expectations. Please accept our heartfelt apologies for any inconvenience you encountered.We deeply regret that the room was not up to your standards of cleanliness. This is certainly not the standard we strive for, and I assure you we are taking your concerns seriously.I have already shared your review with our team to ensure we take immediate corrective actions. In the meantime, we do hope you’ll give us the opportunity to regain your trust and welcome you back in the future.Warm regards,
by A verified traveler
Posted 25 Dec 2024
Comment from Hotel Management
25 Dec 2024 by S. Rivera, Hotel Management
Greeting Ms. Maria. Thank you very much for your review. We are happy that you enjoyed our service and facilities. We hope to see you soon, so we can provide you an experience that it’s up to your standards.
by A verified traveler from Brooklyn
Posted 24 Dec 2024
Staff and the pool , beach
Comment from Hotel Management
25 Dec 2024 by R. Quiñones, Hotel Management
Saludos !!!Esperamos que se encuentre bien y en salud. Sr. José nos complace saber que disfrutó de nuestras facilidades. Es importante para nosotros que nuestros huéspedes tengan la mejor experiencia en su estadia. Esperamos verlo pronto.
by A verified traveler
Posted 23 Dec 2024
I liked the facilities with all the activities
Comment from Hotel Management
23 Dec 2024 by E.martinez, Hotel Management
Greetings Ms. Maria, We are very happy to know that you enjoyed your stay at our hotel. It is important for us to be able to meet the expectations of our guests. We hope to see you in the near future.
by A verified traveler
Posted 20 Dec 2024
Comment from Hotel Management
21 Dec 2024 by S. Rivera, Hotel Management
Greetings Mr. Carlos. Thank you so much for taking the time to leave such a wonderful review! We are thrilled to hear that your stay with us was a 5-star experience. It was truly our pleasure to host you, and we’re delighted that you enjoyed your stay.Your kind words mean a lot to our team, as we strive to provide exceptional service and a memorable experience for every guest. We look forward to welcoming you back on your next visit.
by A verified traveler
Posted 19 Dec 2024
I liked the scenery, wish room had been cleaner.
Comment from Hotel Management
20 Dec 2024 by S. Rivera, Hotel Management
Greetings Mr. Carlos. Thank you for sharing your feedback. We sincerely apologize for the inconvenience you experienced during your stay. Please rest assured that cleanliness and maintenance are top priorities for us, and we take your comments very seriously.We truly hope to have the opportunity to welcome you back in the future and provide you with the exceptional experience you deserve.
by A verified traveler
Posted 19 Dec 2024
Aquarius Resort offers a delightful escape with its stunning beachfront location and luxurious accommodations. From the moment you arrive, you're greeted with impeccable service and an atmosphere of relaxation and tranquility. The resort's rooms are elegantly designed with modern amenities, ensuring a comfortable stay for all guests. The beautiful views of the ocean from the balconies provide a perfect backdrop for a relaxing vacation.
One of the standout features of Aquarius Resort is its variety of amenities, including a beautiful swimming pool area, well-equipped fitness center, and a range of on-site dining options that cater to different tastes. The staff is attentive and friendly, always ready to assist with any request or provide local recommendations.
Overall, Aquarius Resort is a top-notch destination that combines luxury, comfort, and natural beauty to offer an unforgettable vacation experience. Whether you're looking to unwind or explore the local attractions, this resort provides everything you need for a perfect getaway.
Comment from Hotel Management
20 Dec 2024 by S. Rivera, Hotel Management
Greetings Ms. AliceThank you so much for your kind words and glowing review of Aquarius Resort! We’re absolutely thrilled to hear that you had such a wonderful experience during your stay with us.It’s great to know that you enjoyed our beachfront location, luxurious accommodations, and modern amenities. We take pride in creating a relaxing and tranquil atmosphere for our guests, and it warms our hearts to know we succeeded in making your stay comfortable and memorable.Our team is especially delighted by your recognition of their attentiveness and dedication to providing impeccable service. We’ll be sure to pass along your compliments to them—they love knowing they’ve helped make our guests’ stays extra special.We hope the beautiful ocean views and resort amenities, like the swimming pool and dining options, added to the charm of your visit. We’re always looking to ensure that every guest finds something to love and enjoy.Thank you once again for choosing Aquarius Resort. We can’t wait to welcome you back for another relaxing and unforgettable getaway. If there’s anything we can do to make your next visit even more special, please don’t hesitate to let us know!Warm regards
