Ratings based on 288 Verified Reviews

4.1 out of 5
72% of guests recommend
4.2 Room cleanliness
4.2 Service & staff
4.2 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
1 out of 5
by A verified traveler

Posted 21 Jun 2024
Comment from Hotel Management
31 Jul 2024 by CR, Hotel Management
¡Gracias por alojarte aquí! Tu opinión es muy importante para nosotros.
4 out of 5
by A verified traveler

Posted 2 Jan 2024
The receptionist was extremely friendly, but the condition of the hotel doesn’t deserve the rate published.
Comment from Hotel Management
11 Jan 2024 by Antonio, Hotel Management
Estimado Heliodoro: agradecemos haberse tomado el tiempo en dejar su reseña. Sus comentarios son muy valiosos y siempre nos ayudan a mejorar. Reciba un cordial saludo de sus amigos de Hotel Quinta César.
4 out of 5
by A verified traveler

Posted 26 Jun 2023
Comment from Hotel Management
27 Jun 2023 by Antonio, Hotel Management
Estimado Héctor: agradecemos haberse tomado el tiempo para calificar nuestro servicio en su estadía. Esperamos poder atenderlo en su próxima visita a San Juan de los Lagos. Reciba un afectuoso saludo de sus amigos de Hotel Quinta César.
5 out of 5
by A verified traveler

Posted 27 May 2023 on Hotels
Comment from Hotel Management
28 May 2023 by Antonio, Hotel Management
Estimado Ramón: Agradecemos haberse tomado el tiempo para dejarnos una reseña de su estadía. Esperamos poder atenderle en su próxima vista a esta bella ciudad. Reciba un cordial saludo de parte de todos sus amigos de Hotel Quinta César.
3 out of 5
by A verified traveler

Posted 15 Apr 2023
Air conditioner not working
Comment from Hotel Management
15 Apr 2023 by Antonio, Hotel Management
Estimado Daniel: Gracias por darse el tiempo en dejarnos su comentario, es muy importante para nosotros, le ofrecemos una disculpa por el inconveniente. Esperamos poder atenderle en su próxima visita a esta ciudad.
5 out of 5
by A verified traveler

Posted 16 Mar 2023
Excelent staff, great service , issues in room 413 toilet paper h as f to keep it on the floor, no holder!! Just little things.
Comment from Hotel Management
16 Mar 2023 by CR, Hotel Management
Thank you for your time in writing a review about your stay. Your comments are always welcome and help us to improve.We hope to have you in the near future.Best regards!
3 out of 5
by A verified traveler from Madisonville

Posted 1 Feb 2023
Comment from Hotel Management
6 Mar 2023 by CR, Hotel Management
¡Gracias por alojarte aquí! Tu opinión es muy importante para nosotros.
4 out of 5
by A verified traveler

Posted 23 Jan 2023 on Hotels
Interesting hotel, Roman theme. The room was clean, spacious, and maintained. Had nice window curtains and a head sculpture overlooking the bath tub. Sink area had plenty of counter space. Had a nice view of the church. Elevator worked well. It's walkable to the church but there is a huge hill you have to walk down. We always took a taxi back, 60 pesos. The folks were very friendly and helpful. The bed was firm but bouncy. There was a vending machine that had water.
Comment from Hotel Management
24 Jan 2023 by CR, Hotel Management
¡Gracias por alojarte aquí! Tu opinión es muy importante para nosotros.
2 out of 5
by A verified traveler

Posted 11 Jan 2023
La verdad muy mal la habitación estaba muy sucia el baño no creo que lo haya limpiado
Comment from Hotel Management
12 Jan 2023 by Antonio, Hotel Management
Estimado Gato: Agradecemos haberse tomado el tiempo para dejar una reseña de su estadía. Sus comentarios son muy importantes para nosotros, ya que nos ayudan a mejorar la calidad en el servicio. Reciba un cordial saludo de todo el personal de Hotel Quinta César.
5 out of 5
by A verified traveler

Posted 4 Nov 2022 on Orbitz
Comfortable stay, staff was very helpful with our needs.
Comment from Hotel Management
4 Nov 2022 by CR, Hotel Management
Dear guest, thank you for your time in writing a review about your experience with us; your comments are always welcome and help us to improve. We hope to serve you in the near future. Greetings from your friends in San Juan de los Lagos!